Our outlook on technology, written by distinguished engineers, machine learning experts and AI researchers.

Combining Client Environments to Enhance Customer Interactions

How JPMorgan Chase’s technology and product teams leaned on previous successes to merge two mortgage servicing environments

By: Jocelyn Rendulic, Head of Technology for Home Lending Servicing, Chase

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How to make data work for you

By Reena Sethy, Product Director Employee Experience, JPMorgan Chase

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Accessibility fuels innovation

By John Jones, Managing Director, Digital Experience Design and Digital Innovation

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Keeping pace with a dynamic cloud market

Chief Operating Officer for Global Technology and Co-Head of Public Cloud discusses cloud strategy trends

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Championing gender diversity and women’s empowerment around the globe through Tech for Social Good programming

By Roshna Shaik, Program Manager, Tech for Social Good

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Making strides for women in tech

Three employees share what empowers and inspires them as women in tech

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Feeding Hong Kong

By Phylli Tang, Communications Manager, Global Technology Communications and Anitha Pratap, Asia-Pacific Lead, Tech for Social Good

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A Sneak Peek into JPMorgan Chase’s Ignite 24

By Bharathi Venkatesh, Heidi Madsen, and Phil Reid of the Ignite Team

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Strengthening our community and firmwide commitment to advancing HBCUs through data and ideation

By Naomi Williams, Program Manager, Tech for Social Good

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Take a deep breath—you've made it to AfroTech!

By Nate West, Sr. Data Scientist, Asset & Wealth Management Technology, and Jeffery Rhymes, Vice President, Global Technology Diversity, Equity and Inclusion Lead

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Accelerating Quantum Optimization Research by Algorithm-Specific Scalable GPU Simulation

By Global Technology Applied Research at JPMorgan Chase and Argonne National Laboratory

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The Collaborative Journey of the Force for Good Team and The Turing Trust

By Irda, Senior Associate, Analytics Solutions

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How to Do FinOps at JPMorgan Chase: GPS for Your Cloud Spend

By John Tyler, Chief Architect, Global Cleared Derivatives, Corporate and Investment Bank

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Invigorating our global technologists at DEVUP

JPMorgan Chase’s second annual technology conference gives our engineers and data scientists a platform to connect, grow, and apply.

By Sandhya Sridharan, Global Head of Engineer’s Platform and Experience

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Lori Beer Kicks Off DEVUP

By Catherine Livigni, Global Technology Communications

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Finding purpose and community through the Force for Good program

By Itzel Cantu

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JPMorgan Chase Holds 15th Annual Technology Innovation Symposium

We inducted Wiz and Databricks into our Hall of Innovation and spoke with their CEOs in an exclusive panel discussion.

By Larry Feinsmith, Head of Global Technology Strategy, Innovation and Partnerships

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Continuing Our Commitment to Further Open Source Security

By Pat Opet, Global Chief Information Security Officer

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Bringing hands-on experiences to future engineers

At Industry Immersion Day, the next generation of technologists are encouraged to develop skills that will enact change.

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Empowering the technologists of tomorrow

By Guillermo Garcia, Global Finance Tech Lead and Buenos Aires Philanthropy & Volunteerism workstream Co-Lead

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Bridging Workforce Inequalities Through Youth-Centered Programs

JPMorgan Chase drives social change by embracing the skills needed by the next generation of leaders.

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Sandhya Sridharan, Global Head of Engineer’s Platform and Experience

Our Commitment to the Engineer Experience

We’re introducing an Engineer’s Platform & Experience team to provide modern tools and resources for our engineers.

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John Jones, Marla Mitelman, Nathan-Daniel Millar, Digital & Platform Services, J.P. Morgan

How Rapid Experimentation Drives Innovation

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Tucker Balch, Managing Director, AI Research, and former professor at Georgia Tech

JPMorgan Chase and Georgia Tech open doors for diverse technologists

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Marco Pistoia, Romina Yalovetzky, Yue Sun, Ruslan Shaydulin, Pierre Minssen, Shaohan Hu, Dylan Herman, Richard Chen, and Shouvanik Chakrabarti, Global Technology Applied Research

Jon Dee, Abhishek Shekhar, and Ben Wood Quantitative Research

Evolving Hedging for a Quantum Future

As Global Technology Applied Research at JPMorgan Chase, we’re conducting research today that will help the bank excel in the financial services landscape of tomorrow.

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Building Accessible Solutions with JPMorgan Chase’s Force For Good

Every year, we help a number of organizations championing the cause of education navigate technology challenges through the Force for Good program, a JPMorgan Chase initiative that helps under-resourced nonprofits by pairing them with the firm’s technologists. This year as well, our teams have made a difference through some impactful projects.

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Stephen Carrad, Vice President, Software Engineer Post originally published on AWS Machine Learning Blog | November 2022

How JPMorgan Chase & Co. Uses AWS DeepRacer Events to Drive Global Cloud Adoption

JPMorgan Chase started its cloud journey four years ago, building the integrations required to deploy cloud-native applications into the cloud in a resilient and secure manner. In the first year, three applications tentatively dipped their toes into the cloud, and today, we have an ambitious cloud-first agenda.

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DEVUP Conference Celebrates Firm’s Top Engineering Talent

DEVUP kicked off in Plano, TX bringing together top engineers from across JPMorgan Chase in for a unique event designed by engineers for engineers to showcase the breadth of innovation excellence of our community. Over the next two days, participants will have the opportunity to solve business challenges strategically, discuss the future of technology, and connect with a community of like-minded peers.

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Ben Flatgard, Executive Director, Cybersecurity & Technology Policy & Partnership and President, Coalition to Reduce Cyber Risk (CR2)

JPMorgan Chase Launches Global Pledge to Improve Security Across Sectors and Borders

JPMorgan Chase is committed to protecting the firm, its customers and clients, as well as the financial system and broader digital ecosystem from cyber threats. As threats grow more sophisticated and digital operations become more complex, effective cyber risk management becomes fundamental to good business practice. To advance the global field of cyber risk management, we are proud to sign, along with 37 other organizations from 8 countries, the Coalition to Reduce Cyber Risk’s (CR2) Cyber Risk Management Pledge (the “Pledge”). The Pledge commits JPMorgan Chase to continuing effective cybersecurity practices and advancing cyber risk management practices across industry sectors and borders. 

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Rao Lakkakula, Head of Product Security and OpenSSF Governing Board Member
Benjamin Flatgard, Executive Director, Cybersecurity & Technology Policy & Partnerships

Doing Our Part to Secure the Open Source Ecosystem

At JPMorgan Chase, we rely on open source software to help drive our innovation. Our more than 53,000 global technologists utilize thousands of open source packages to develop tools that give our company, clients, and customers an edge. Today, we took a step to enhance the security of these packages and make our operations—and the entire ecosystem—more resilient. We are proud to have worked with Open Source Security Foundation (OpenSSF) and its members, to create the new Open Source Software Security Mobilization Plan, which will help to address security issues in the software supply chain.

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Marco Pistoia, Ph.D., Distinguished Engineer and Head of FLARE; Suresh Shetty, Distinguished Engineer and Head of Blockchain Engineering for Onyx by J.P. Morgan | February 2022

JPMorgan Chase, Toshiba and Ciena Build the First Quantum Key Distribution Network Used to Secure Mission-Critical Blockchain Application

Proof of Concept Showed Ability to Detect and Defend Against Potential Threats and Eavesdroppers

In groundbreaking research with partners Toshiba and Ciena, our Future Lab for Applied Research and Engineering (FLARE) and Global Network Infrastructure teams demonstrated the full viability of a first-of-its-kind Quantum Key Distribution (QKD) network for metropolitan areas, resistant to quantum computing attacks and capable of supporting 800 Gbps data rates for mission-critical applications under real-world environmental conditions. 

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Roman Eisenberg, Head of Digital Technology at Chase

Creating a Purpose-Driven Tech Culture at Chase

At Chase, we don’t just think of ourselves as a financial institution, but innovators building state-of-the-art applications, products and services with top-tier talent rivaling the largest tech companies in the world, many of whom we work with today. We’re in 60 million households in the U.S. and have nearly 59 million digital users, so our technologists have a unique opportunity to make an immediate and significant impact on a large customer base. We develop products that impact the financial health of our customers, while also making sure that they are easy to use for our customers. Because of our size and scale, our customer focus presents no shortage of challenges for technologists - not just for the “happy path” experiences but also for some of the most complex edge cases. 

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Sudeepto Roy, Software Engineer, GTI

Protecting web applications via Envoy OAuth2 filter

Sidecar pattern which provides uniformity among all your micro-services with respect to protecting endpoint with OAuth2 workflow

In a cloud native world, a sidecar is a well-known pattern where functionalities of an application are segregated into a separate process to provide isolation and encapsulation. Important point here to note is that it is assumed that the sidecar and the application are residing in an encapsulated environment which is trusted. Thus, all the communications between an application and a sidecar are trusted. This provides an opportunity to implement authorization and authentication with the sidecar. The sidecar will let the incoming connection pass through the application only after a successful authorization and authentication. This pattern greatly helps a polyglot application.

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Senatus AI: Software Development Re-invented

A state-of-the-art toolkit of A.I.-augmented capabilities which aim to "shift left" in the Software Development Lifecycle.

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Sandhya Sridharan, Managing Director, Head of Core Development Platform and Engineering | November 2021

Driving Enterprise Software Delivery at Scale at JP Morgan Chase

Sandhya Sridharan, Head of Core Development Platform and Engineering, shares her perspectives on how JPMorgan Chase is navigating the challenges of developing and operating its developer platform ecosystem at scale and what elite performing really means to our company.

At JPMorgan Chase, we operate at a tremendous scale. Our technology organization is more than 50,000 people strong, with 35,000 developers and our teams are performing north of 120,000 builds daily, with over 70,000 deployments. To make things more interesting, we also have tremendous complexity and variance in our software development ecosystem. With all that in mind, delivering value without sacrificing security, quality and regulatory requirements across our application suite is much easier said than done.

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AI Research | September 2021

Synthetic Data for Real Insights

J.P. Morgan AI Research generates synthetic datasets to accelerate research and model development in financial services.

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ANU J., PAUL C., ARUP N., CHIEF TECHNOLOGY OFFICE | APR 2021

Evolution of Data Mesh Architecture Can Drive Significant Value in Modern Enterprise

Most modern organizations recognize that their data benefits their entire enterprise. Data has value to the individual business process that produces it, but data’s additional potential can be realized when it’s combined with other data assets.

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LAWRENCE H., AI RESEARCH INTERN | SEP 2020

Searching for Patterns in Daily Stock Data: First Steps Towards Data-Driven Technical Analysis

Chart patterns are a commonly-used tool in the analysis of financial data. Analysts use chart patterns as indicators to predict future price movements. The patterns and their interpretations, however, are subjective and may lead to inconsistent inference and biased interpretation.

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AMY V., FENGLIN Y., MING C., JOHN B., PRASHANT D. | SEP 2020
ARTIFICIAL INTELLIGENCE & MACHINE LEARNING TECHNOLOGY, CHIEF TECHNOLOGY OFFICE

Snorkeling: Label Data With Less Labor

Check out how Snorkeling can complement active learning and help partially automate the process of data label creation.

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GUANGYU W., MACHINE LEARNING CENTER OF EXCELLENCE | AUG 2020

How to Build a FAQ Bot With Pre-Trained BERT and Elasticsearch

In this tutorial, we will demonstrate a simple way to create a FAQ bot by matching user questions to pre-defined FAQs using Sentence-BERT and Dense Vector Search in ElasticSearch with concrete code example. The solution is fast, accurate and scalable in production level environment.

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MING C., ERICAMARIE K, FENGLIN YIN, HUANG Z., JOHN B., PRASHANT D. | JULY 2020
ARTIFICIAL INTELLIGENCE & MACHINE LEARNING TECHNOLOGY, CHIEF TECHNOLOGY OFFICE

Use ML to Improve Customer Experience Without Data and Privacy Compromise

Read on to find out how you can use machine learning to redact personally identifiable information to generate customer insights while ensuring data and privacy protection.

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APPLIED AI & ML TEAM | JUNE 2020

Enter EVA (Email Virtualization Automation)

How the firm’s in-house machine learning solution for emails helped teams process the email surge in Q1.

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AUSTIN G., DIGITAL ADVANCED COMPUTING | MAY 2019

Quantum Computing From a Computer Science Perspective

When approaching quantum computing from a computer science perspective, it may seem intuitive to begin by comparing quantum computers directly with their classical counterpart. However, many who attempt to learn this way (myself included) end up more confused than informed, especially after encountering the complex mathematical and physics notation present in popular literature.

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PRASHANT D., CHIEF TECHNOLOGY OFFICE | APRIL 2020

Learning More From Less Data With Active Learning

How JPMC is combining the power of machine learning and human intelligence to create high-performance models in less time and at less cost.

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