Client Success Stories

SalonCentric is the B2B distribution arm for L'Oreal USA, and we service over 1 million salon professionals in the beauty community.

SalonCentric needed a way to facilitate online payments without managing fund flows for third-party seller settlements. They wanted to make it as easy as possible for users to buy and sell products on the platform while keeping payments and banking information secure. JPMorgan created a sponsored account solution that processes transactions and settles funds. Visitors to SalonCentric's online marketplace make purchases that are processed by JPMorgan.

Funds are taken from the purchaser and settled into JPMorgan-sponsored account. This keeps SalonCentric out of the flow of funds. From there, L'Oreal shares first-party and third-party fund settlement information with JPMorgan via state-of-the-art APIs. This information is stored by JPMorgan rather than by SalonCentric, dramatically reducing information security risks. Once settlement instructions are received, JPMorgan settles the indicated amount from the sponsored account to first-party and third-party accounts.

The marketplace project was highly complex, and it required a multitude of stakeholders across the organization. And the partnership with JPMorgan was critical to bringing this project to life.

Now, SalonCentric is one of the largest B2B e-commerce platforms in the professional beauty industry. They even earned a commendation at the 2022 Adam Smith Awards for Best Transaction Management Solution. At JPMorgan, we're building innovative solutions now to scale for your future. Explore the possibilities.