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Customer Journey Event
Customer journey events represent sequences of lower level retail banking clients’ interactions with the bank. Example types of events include login to a web application, making payments, withdrawing money from ATM machines. The data was generated by running an AI planning-execution simulator and translating the output planning traces into tabular format.
Sample Customer journey data
1. Generating Synthetic Data in Finance: Opportunities, challenges and pitfalls. S Assefa, D Dervovic, M Mahfouz, R Tillman, P Reddy, T Balch and M Veloso. Proceedings of the 1st International Conference on AI in Finance (ICAIF), 2020. Also in NeurIPS 2019 Workshop on AI in Financial Services
2. Domain-independent generation and classification of behavior traces. D Borrajo and M Veloso. arXiv preprint arXiv:2011.02918.
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