Our SSH Key for the SFTP Protocol will be replaced in March 2024, as the old key will expire. The new key will be available for download on our SSH Support page after February 20.
Upcoming Events
Our SSH Key for the SFTP Protocol will be replaced in March 2024, as the old key will expire. The new key will be available for download on our SSH Support page after February 20.
Our SSL certificate for the FTPS protocol will be replaced in March 2024, as the old certificate is expiring. The new certificate will be available for download on our SSL Support page after February 20.
2024
Beginning 2024 all Host-to-Host file transmissions will begin transitioning to our new production strategic data centers.
Additional details are available on the H2H Data Center Migration pages.
SSL AS2, HTTPS, NDM Certificate ReplacementMay 2024
Our SSL certificate for the AS2, HTTPS, NDM protocols will be replaced in May 2024, as the old certificates will expire. The new certificates will be available for download on our SSL Support page after May 7.
Applicability Statement 2 (AS2)
Hypertext Transfer Protocol Secure (HTTPS)
File Transport Protocol Secure (FTPS) – No longer supported for new setups
NDM via IBM® Sterling Connect:Direct® with Secure+®
Find everything you need to ensure your systems are up to date with security patches and supported software versions.
Partner Key Management
The PKM process is used to verify credential submission.
Best Practices
Review best practices to help keep file transmission reliable and secure.
Client Acceptance Testing (CAT)
Test and verify connectivity using our CAT environment.
Resiliency Event
Configure your system to use DNS and short-lived IP caching.
Questions? Contact our support team at 978-805-1200 or CAS.helpdesk@jpmchase.com. Representatives are available to assist you 24 hours a day, Monday through Friday. Government, municipal and public sector clients should call 844-718-0643.
Please note the support team cannot advise clients on specific actions needed to make the required system changes. Clients should contact the application vendors for this information.
All trademarks, trade names and service marks appearing herein are the property of their respective owners.