Our SSL certificate for the AS2, HTTPS and NDM Protocols will be replaced in June 2023, and the old certificate will expire in July. The new certificates will be available for download on our SSL Support page after June 9.
Upcoming Events
SSL AS2, HTTPS, NDM Certificate ReplacementJune 2023
Our SSL certificate for the AS2, HTTPS and NDM Protocols will be replaced in June 2023, and the old certificate will expire in July. The new certificates will be available for download on our SSL Support page after June 9.
2024
Dedicated specialists will contact clients whose files are transitioning to our Managed File Transfer (MFT) application. This is a multi-year event that will begin in 2024.
Additional details for impacted clients are available here.
SSL Cipher support changesQ2 2023
Beginning Q2 2023 certain SSL ciphers will no longer be supported. The complete list of supported ciphers can be found on our SSL Support page.
PGP Key ReplacementSeptember 2023
Our PGP key will be replaced in September 2023, and the old key will expire in October. The new key will be available for download on our PGP Support page after September 15.
Applicability Statement 2 (AS2)
Hypertext Transfer Protocol Secure (HTTPS)
File Transport Protocol Secure (FTPS) – No longer supported for new setups
NDM via IBM® Sterling Connect:Direct® with Secure+®
Find everything you need to ensure your systems are up to date with security patches and supported software versions.
Partner Key Management
The PKM process is used to verify credential submission.
Best Practices
Review best practices to help keep file transmission reliable and secure.
Client Acceptance Testing (CAT)
Test and verify connectivity using our CAT environment.
Resiliency Event
Configure your system to use DNS and short-lived IP caching.
Questions? Contact our support team at 978-805-1200 or CAS.helpdesk@jpmchase.com. Representatives are available to assist you 24 hours a day, Monday through Friday. Government, municipal and public sector clients should call 844-718-0643.
Please note the support team cannot advise clients on specific actions needed to make the required system changes. Clients should contact the application vendors for this information.
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