Upcoming Events

SFTP SSH Key ReplacementMarch 2024

Our SSH Key for the SFTP Protocol will be replaced in March 2024, as the old key will expire. The new key will be available for download on our SSH Support page after February 20.

FTPS SSL Certificate Replacement
March 2024

Our SSL certificate for the FTPS protocol will be replaced in March 2024, as the old certificate is expiring. The new certificate will be available for download on our SSL Support page after February 20.

Data Center Migration


Beginning 2024 all Host-to-Host file transmissions will begin transitioning to our new production strategic data centers.

Additional details are available on the H2H Data Center Migration pages.

SSL AS2, HTTPS, NDM Certificate ReplacementMay 2024

Our SSL certificate for the AS2, HTTPS, NDM protocols will be replaced in May 2024, as the old certificates will expire.  The new certificates will be available for download on our  SSL Support page after May 7.

  • All keys used with file transmission must expire in 2 years or less. All expiring keys must be renewed with unique and newly created keys and not previously used. There are no exceptions to this policy.
  • Transport Layer Security version 1.2 (TLSv1.2) is the minimum standard for communication session encryption for the following applications and protocols:

                 Applicability Statement 2 (AS2)

                 Hypertext Transfer Protocol Secure (HTTPS)

                 File Transport Protocol Secure (FTPS) – No longer supported for new setups

                 NDM via IBM® Sterling Connect:Direct® with Secure+®

  • The Administrative Procedures for Certificates include the following standards:
    • All certificates and keys must have a finite validity period of two years or less.
    • No certificate shall be accepted unless it adheres, at minimum, to the following cryptographic specification:

      - Message digest: SHA-256, AES256
      - Asymmetric algorithm: RSA, DSS (DSS is not supported for SSH protocols).
      - Asymmetric algorithm key length: 2048 bits or more.
      - Elliptical curve algorithms are not supported at this time.

Certificates, Keys and Ciphers

Find everything you need to ensure your systems are up to date with security patches and supported software versions.

PGP Support>

SSH Support>

SSL Certificate Updates>

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    Partner Key Management
    The PKM process is used to verify credential submission.

    Learn more

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    Best Practices
    Review best practices to help keep file transmission reliable and secure.

    Learn more

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    Client Acceptance Testing (CAT)
    Test and verify connectivity using our CAT environment.

    Learn more

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    Resiliency Event
    Configure your system to use DNS and short-lived IP caching.

    Learn more


Questions? Contact our support team at 978-805-1200 or CAS.helpdesk@jpmchase.com. Representatives are available to assist you 24 hours a day, Monday through Friday. Government, municipal and public sector clients should call 844-718-0643

Please note the support team cannot advise clients on specific actions needed to make the required system changes. Clients should contact the application vendors for this information.

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