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Helping hedge funds, asset managers and institutional investors meet the demands of a rapidly evolving market.
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Updated on November 20, 2024
We periodically change data centers as part of our resiliency strategy and commitment to minimizing service interruptions.
It is J.P. Morgan's policy to utilize multiple data centers for connectivity as part of our resiliency strategy. This strategy requires that we periodically switch data centers as a normal course of business. Because this will be routinely done without notice, clients must not use direct IP addressing or cache Host-to-Host IP addresses for an extended period of time.
Clients who use hard-coded IP addressing must assume the responsibility for service interruptions that may result when planned or unplanned events result in IP address changes on the J.P. Morgan infrastructure. J.P. Morgan is unable to change its resiliency-related business practices, and is unable to make special accommodations for the use of hard-coded IP addressing.
To help prevent service impacts, please confirm your system is configured to use DNS and short-lived IP caching. If you must hard code, you will need to configure all applicable IP addresses for the corresponding URL you connect to. If you have strict host checking enabled, please ensure that your Known Host file is appropriately configured with all applicable IP addresses too.
| DNS | Strategic IP1 | Strategic IP2 |
| Transmissions.jpmorgan.com | 198.36.3.140 | 198.36.2.140 |
| Transmissions1.jpmorgan.com | 198.36.3.141 | 198.36.2.141 |
| Transmissions2.jpmorgan.com | 198.36.3.142 | 198.36.2.142 |
| Transmissions3.jpmorgan.com | 198.36.3.143 | 198.36.2.143 |
| Transmissions4.jpmorgan.com | 198.36.3.144 | 198.36.2.144 |
| Transmissions5.jpmorgan.com | 198.36.3.145 | 198.36.2.145 |
| Transmissions6.jpmorgan.com | 198.36.3.146 | 198.36.2.146 |
| Transmissions7.jpmorgan.com | 198.36.3.147 | 198.36.2.147 |
| Transmissions8.jpmorgan.com | 198.36.3.148 | 198.36.2.148 |
Questions? Contact our support team at 877-494-1567 or HosttoHost.helpdesk@jpmorgan.com. Representatives are available to assist you 24 hours a day, Monday through Friday. Government, municipal and public sector clients should call 844-718-0643.
Please note the support team cannot advise clients on specific actions needed to make the required system changes. Clients should contact the application vendors for this information.
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