Note on Domestic and Jurisdictional Payments:
While the changes described primarily affect cross-border payments and leading payment market infrastructures, please be aware that similar requirements may apply to certain domestic or jurisdictional payment as for domestic payments, requirements may vary depending on the country, region, or payment scheme. We recommend that you speak to your relationship managers for further information.
Future-Proofing recommendations: To fully benefit from this transition, we strongly recommend migrating to the ISO 20022 messaging standard, specifically using the pain.001 message format for payment initiation. This will:
Upcoming Updates for Additional Formats
Information for other formats—including EBICS, EDIFACT, IDOC, MT10x, EPOS, Open Roads/custom formats—will be available soon. Please check back for the latest updates.
Client Testing:
Our client testing environment will be available soon. Please check back here for the latest updates and further information.
We are here to help
Please begin your internal assessments early to ensure a smooth transition. If you have questions or need support, contact our Support team at hybrid.address.migration@jpmchase.com.
We’re here to help you prepare for this change.
Partner Key Management
The PKM process is used by clients to submit their production security credentials for renewal.
Best Practices
Review best practices to help keep file transmissions reliable and secure and ensure the best experience.
Client Acceptance Testing (CAT)
Test and verify connectivity using our CAT, also known as UAT, environment.
H2H Resiliency
Configure your system to use DNS and short-lived IP caching.
Questions? Contact our support team at 978-805-1200 or HosttoHost.helpdesk@jpmorgan.com. Representatives are available to assist you 24 hours a day, Monday through Friday. Government, municipal and public sector clients should call 844-718-0643.
Please note the support team cannot advise clients on specific actions needed to make the required system changes. Clients should contact the application vendors for this information.
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