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J.P. Morgan has decided to decommission Connect (also called PayConnexion), which is now more than 20 years old. We are working with our vendor, Paymentus, to bring our clients a new solution called Digital Bill Payment. This product is an omnichannel solution that provides modern payment channels and visibility into the entire payment ecosystem, regardless of channel, consolidated into a single dashboard—and it includes the features you have now in Connect.
Smart | Agile | Easy-to-Use
Moving to Digital Bill Payment means you’ll see analytics across payment channels, improve data security and get paid faster by making it
easier for your customers to initiate funds via several, modern payment channels.
FASTER MONEY
True next-day settlement of funds to all your J.P. Morgan accounts; easily view and pay bills online with Quick Pay—no registration required
ANALYTICS
Take advantage of insights provided by a consolidated view across the whole spectrum of payments reporting
CUSTOMER PROTECTION
Capture and store sensitive data, reducing PCI-compliance and security liability burdens
PAY AUTOMATICALLY
Pay instantly with autopay; simply set the date, and we’ll handle the rest
PAY ON-THE-GO
Review balances and make payments in just a few clicks
PAY
ELECTRONICALLY
Go paperless with convenient eBilling options
PAY BY EMAIL
Enjoy a convenient and interactive payment experience with bills emailed directly via secure PDF
PAY USING OUR IVR
Let our interactive voice recognition (IVR) system take care of balance and payment inquiries
Frequently Asked Question
J.P. Morgan has decided to decommission Connect (also called PayConnexion), which is now more than 20 years old. We are working with our vendor Paymentus to bring our clients a new solution called Digital Bill Payment.
This product is an omnichannel solution that provides modern payment channels and visibility into the entire payment ecosystem, regardless of channel, consolidated into a single dashboard—and it includes the features you have now in Connect.
Your Digital Bill Payment platform will include the features you have now in Connect and have a new, modern look with additional capabilities that are different from Connect. The client interface and reports will look new to you.
Your relationship team will reach out to discuss specific timing. In general, client migrations will be performed in waves and should take approximately 12-18 weeks depending on the complexity of the configuration.
Our teams will discuss and review requirements with your teams in detail to identify additional functionality needs, timeline, and resources. You’ll receive an invitation to a migration kickoff call closer to the beginning of your implementation.
Specific resource needs will be discussed during requirements review, but in general, be prepared to engage your subject matter experts, system testing resources and technology teams. If you use a third-party vendor for technology, please engage vendor support as well.
If you have questions, contact your Treasury Management Officer or email Migration Operations Team
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