Contact us
Hide
Contact us
Hide
Don’t risk connectivity failures: The OAUth token generation solution migration to the new data center will be completed on August 15, 2025, and traffic is being routed to the new data center now. If you haven’t already, you must finish preparing for the transition by implementing the required changes to your Production environment. You will experience connectivity failures as we continue to transition traffic to the new data center if your updates have not been made.
Please contact us with questions or concerns, bookmark this page and check back often for updates.
To ensure technical specifications and guidance remains accurate, please do not translate this page into any other language.
We’ve set up a support team to help you with any migration questions you may have. If you need help, please call us on +1 (877) 827-5921. Our team is available to answer your questions, in your time zone, Monday through Friday, 8 a.m. to 6 p.m. You can also email us at api.nadc.migration@jpmchase.com.
Our helpline will support the following languages: English, Spanish, Japanese and Mandarin.