Driving the Future of Mobility – Enel X

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Mobility is really offering the best connected services in transportation. Moving around the city, outside the city, it will be all interconnected

Matteo, great to be with you. Did you think you were going to be driven by an Englishman around the streets of Milan?

That was probably not exactly what I thought about us, but it's going to be interesting.

The reason why we're here together, is I think we share a vision that the relationship with end customers is changing. We've got to help them not just think about their customers at home, but also on the go. And to do that, we need to be in mobility.

Exactly. What you do when you are on the move, mobility can be expanded to all this type of everyday services. So Mooney is a fintech. We offer payment and banking services to both consumer and businesses.

We have to help them digitalize their operations in order to then offer that enhanced customer experience. It's not just enough to design a very nice app if then when you click on it, there is no service behind that works. Proximity, that's the key word for us. To be closer to everyone.

Yeah, I mean, that makes a lot of sense. You've got to have a sense of where your customer is. And almost anticipate a little bit what they want to do next. We're here. We found a spot, we found a ChargePoint. Talk me through how this works.

So I just opened the app. In the map, we can select this station. I activate it. We pay, and we [INAUDIBLE] up the [? car. ?] And what else we can do here in Milan, we are the Grand Station. We can buy a train ticket to Rome, one tap away.

So we can do this in Rome, in Venice, in every city. Amazing. What does the future look like?

So for me, the future is really enabling what we call smart cities. It will be all interconnected. It's all about the consumer, the North Star is, be the leader in one thing, and be recognized for that by the market.

J.P. Morgan Mobility Payment Solutions is really a chance to partner with our clients on their vision towards a better, deeper relationship with their customers on the move.