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Disclosures
J.P. Morgan Securities India Private Limited

J.P. Morgan Securities India Private Limited

CIN: U65990MH1998FTC115964

Important notice

J.P. Morgan is aware of imposters, websites and social media channels - such as WhatsApp groups - posing as J.P. Morgan offering investment advice, financing solutions, and soliciting money from individuals for high return investments and processing charges for high value loan amount, among others.

.P. Morgan has not authorized any entities or individuals to use its intellectual property rights or make references to J.P. Morgan or JPMorgan Chase, in any way. J.P. Morgan does not offer its products/ services to retail individual clients in India and will never contact anyone on WhatsApp or any social media platform to offer its services. Click here for more information on J.P. Morgan’s presence in India.

Please remain alert and do not respond or take any action in relation to these scams. If you think you or someone you know has been scammed, please report the matter to police.

COVID-19 Update: Financial Relief Package

A] Details of business:

Stated Vision:

The vision of J.P. Morgan Securities India Private Limited (“the Company”) is to become a prominent player in credit markets by being an efficient and effective originator and distributor, serving as a linkage between clients and market. Further, our vision is also to expand the coverage of the Company and establish ourselves as one of the preferred credit lenders across key clients.

Business Strategy and Objectives:

As an entity we would focus on extending credit to clients through the primary and secondary market. Depending on the outlook on interest rates, credit spreads and liquidity situation the Company would

Extend credit facilities to clients to meet their financing requirement. This would be in the form of commercial papers, bonds, debentures, loans, securitized instruments etc.
Invest in government securities, treasury bills and money market instruments like commercial papers and certificates of deposit.
Opportunistically provide structured financing solutions to meet financing need of clients.

B] Financial information including complete copy of the annual report including balance sheet, profit and loss account, directors report

Notice of Twenty Seventh Annual General Meeting
Board’s Report for FY 2024-25
Annual Financial Statements along with Audit Report for FY 2024-25

C] Details of Directors' cessation

Mr. Hetal Sanghvi ceased to be a Whole-time Director w.e.f. July 31, 2016
Mr. Ashish Aggarwal ceased to be a Whole-time Director w.e.f. May 14, 2018
Mr. Brijen Puri ceased to be a Director w.e.f. May 28, 2018
Mr. Dhananjay Mungale ceased to be a Director w.e.f. August 23, 2018
Mr. Manohar Bhide ceased to be a Director w.e.f. October 16, 2018
Mr. Sabu Joseph ceased to be a Whole-time Director w.e.f. November 5, 2018
Ms. Esha Swadi ceased to be a Whole-time Director w.e.f. July 1, 2019
Mr. Rammohan Devarajan ceased to be a Director w.e.f. September 30, 2019
Mr. Madhur Agarwal ceased to be a Director w.e.f. September 30, 2019
Mr. Jatin Jain ceased to be a Whole-time Director w.e.f. July 24, 2020
Mr. Vineet Gothi ceased to be a Whole-time Director w.e.f. October 13, 2020
Ms. Madhumita Duggirala ceased to be a Whole-time Director w.e.f. April 27, 2021
Ms. Rinku Ahuja ceased to be a CEO & Whole-time Director w.e.f. June 22, 2022
Mr. Prateek Singhal ceased to be a Director w.e.f. October 28, 2022
Mr. Mayank Kabra ceased to be a Director w.e.f. April 12, 2023
Mr. Nikhil Agarwal ceased to be a Director w.e.f. November 3, 2023

D] Policies / Guidelines / Codes*

Fair Practice Code of JP Morgan Securities India Private Limited

Policy – Appointment of Statutory Auditors – J.P. Morgan Securities India Private Limited

Corporate Social Responsibility Policy

CSR Committee members

Vikram Ramani
Harsh Bansal
Bhavin Shukla

CSR projects (FY 2025-26)

Name of the Project	Item from Schedule VII	State	City	Implementing agency	CSR Contribution (INR)
Entrepreneurship through Women Empowerment Program	Business Growth & Entrepreneurship	Maharashtra	Mumbai	Mann Deshi Foundation	8,605,000
Career Step-Phase I	Careers and Skills	Maharashtra, Karnataka, Telangana & Delhi	Mumbai, Bangalore, Hyderabad & Delhi	Smile Foundation	30,000,000
Skill training for students of night schools/ night colleges Phase 3	Careers and Skills	Maharashtra & Gujarat	Maharashtra & Gujarat	Masoom	22,101,000

Internal Guidelines on Corporate Governance
Interest Rate Policy
Schedule of Charges
Policy on Related party transaction

Information on secured assets possessed under the SARFAESI Act, 2002

Sl. No

Branch Name

State

Borrower Name

Guarantor Name (wherever applicable)

Registered address of the Borrower

Registered address of the Guarantor

(wherever applicable)

Outstanding amount (in ₹)

Asset Classification

Date of Asset classification

Details of security possessed

Name of the Title holder of the security possessed

NIL Records

E] Electronic modes of payment details:

In compliance with the Central Board of Direct Taxes (CBDT) guidelines issued on December 30,2019, J.P. Morgan Securities India Pvt. Ltd. is pleased to inform that clients can pay us through the below mentioned electronic payment modes :

Debit cards powered by RuPay card scheme 2. E-payments through Bharat Interface for Money (BHIM) mobile payment app; and 3. Quick Response Code (QR code), both processed via the Unified Payment Interface (UPI) real-time payment system
E-payments through Bharat Interface for Money (BHIM) mobile payment app; and
Quick Response Code (QR code), both processed via the Unified Payment Interface (UPI) real-time payment system

In case you wish to discharge payments using the aforesaid payment modes, please contact your JP Morgan representative. Please note that the existing modes of payment are still valid and active.

UPI ID: jpmorgansecuritiesin.60167192@hdfcbank
QR Code

F] Public Disclosure on Liquidity Risk

G] Customer Education

Prudential Norms pertaining to “Income Recognition, Asset - Classification and Provisioning

H] Grievance Handling Mechanism

Grievance Redressal Mechanism and Information on Integrated Ombudsman Scheme

We strive to provide outstanding service at every interaction with the NBFC. Every customer grievance is an opportunity to provide commitment to service excellence and need for addressing customer complaints promptly and fairly through a robust and efficient complaint resolution process.

We shall do our best to resolve the complaint to the customer’s satisfaction. Complex complaints which would require time for examination of issues involved, may take a longer time to resolve. However, in such cases, customers will be informed about the status of their complaint within 10 days. Our focus would remain on the quality and completeness of the response, with speed of delivery being an important but not overriding factor. Please find below the various levels for complaint resolution.

Level 1: Initial Contact Channels

Customers may approach us through the following channels for any grievances including Digital Accessibility, outsourced agencies and Cyber issues :

a. Email:
You may email us providing detailed information regarding the grievance to email id:: customerservice_jpmsi@jpmorgan.com.

b. In-Person Visit:
You may visit our office and meet with the Company officials directly.

c. Letter (Postal/ Hand-delivery):
You may send a physical letter to the below address:
JP Morgan Securities India Pvt Ltd, Off CST Road, Kalina, Santacruz East, Mumbai: 400098.

If you do not receive a response within 10 days of receipt of the Complaint through the above Level 1 channels, or if you are dissatisfied with the response provided, you may escalate your concern to the next level.

Level 2: Escalation to Principal Nodal Officer

Should you remain unsatisfied with the response received, or if no response is provided through the Level 1 channels within 30 days of receipt of complaint , you may contact the Principal Nodal Officer.

Correspondence may be addressed to:

Mr. Sajid Aga
Principal Nodal Officer
Vice President
J.P. Morgan Securities India Private Limited
Phone: +91 22 6157 3000
Address: JP Morgan Securities India Pvt Ltd, Off CST Road, Kalina, Santacruz East, Mumbai (400098)
nodal.officer.jpmsipl@jpmchase.com

Level 3: Escalation to the Banking Ombudsman

On escalation if you do not receive a response within 30 days of reporting / are not satisfied with the resolution provided by the Principal Nodal Officer you may approach the Banking Ombudsman.

1. The complaint may be lodged online through the portal designed for the purpose https://cms.rbi.org.in

2. The complaint may also be submitted through physical mode to the Centralized Receipt and Processing Centre set up at Reserve Bank of India:

Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India,
Central Vista, Sector 17,
Chandigarh - 160 017.

3. Details of the Banking Ombudsman Scheme, as well as the contact information for the Ombudsman relevant to your city or state, are provided below:

(i) The Banking Ombudsman Scheme
(ii) Address of the office of Banking Ombudsman

RBI Awareness Campaign

1. RBI Integrated Ombudsman Scheme – Key features (English)
2. RBI Integrated Ombudsman Scheme – Key features (Hindi)

Grievance Redressal Mechanism and Information on Integrated Ombudsman Scheme

Level 1: Initial Contact Channels

Customers may approach us through the following channels for any grievances including Digital Accessibility, outsourced agencies and Cyber issues

a. Email: You may email us providing detailed information regarding the grievance to email id:: customerservice_jpmsi@jpmorgan.com.

b. In-Person Visit: You may visit our office and meet with the Company officials directly.

c. Letter (Postal/ Hand-delivery): You may send a physical letter to the below address: JP Morgan Securities India Pvt Ltd, Off CST Road, Kalina, Santacruz East, Mumbai: 400098.

Level 2: Escalation to Principal Nodal Officer

Correspondence may be addressed to:

Level 3: Escalation to the Banking Ombudsman

On escalation if you do not receive a response within 30 days of reporting / are not satisfied with the resolution provided by the Principal Nodal Officer you may approach the Banking Ombudsman.

1. The complaint may be lodged online through the portal designed for the purpose https://cms.rbi.org.in

2. The complaint may also be submitted through physical mode to the Centralized Receipt and Processing Centre set up at Reserve Bank of India:

Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India,
Central Vista, Sector 17,
Chandigarh - 160 017.

3. Details of the Banking Ombudsman Scheme, as well as the contact information for the Ombudsman relevant to your city or state, are provided below:

(i) The Banking Ombudsman Scheme

(ii) Address of the office of Banking Ombudsman

RBI Awareness Campaign

RBI Integrated Ombudsman Scheme – Key features (English)
RBI Integrated Ombudsman Scheme – Key features (Hindi)

I ] Privacy Policy

JPMorgan Privacy Policy

J] Corporate Contact

CEO
Mr. Vikram Ramani
Address: JP Morgan Securities India Pvt Ltd, Off CST Road, Kalina, Santacruz East, Mumbai (400098)
Phone: +91 22 6157 3000

Archive Reports

Financial Report for September 2020
Financial Report & Audit Report for March 2020
Financial Report for September 2019
Financial Report & Audit Report for March 2019
Financial Report for September 2018
Financial Report for March 2018
Annual Audit Report March 2018
Financial Report for September 2017
Annual Audit Report March 2017
Financial Report March 2017
Financial Report September 2016
Annual Audit Report May 2016
Financial Report May 2016

INDUSTRIES WE SERVE

J.P. Morgan Securities India Private Limited

Important notice

A] Details of business:

Stated Vision:

Business Strategy and Objectives:

B] Financial information including complete copy of the annual report including balance sheet, profit and loss account, directors report

C] Details of Directors' cessation

D] Policies / Guidelines / Codes*

E] Electronic modes of payment details:

F] Public Disclosure on Liquidity Risk

G] Customer Education

H] Grievance Handling Mechanism

Grievance Redressal Mechanism and Information on Integrated Ombudsman Scheme

I ] Privacy Policy

J] Corporate Contact

Archive Reports

SOLUTIONS

CAREERS

HELPFUL LINKS

JPMORGANCHASE SITES

CONNECT WITH US

INDUSTRIES WE SERVE

J.P. Morgan Securities India Private Limited

Important notice

A] Details of business:

Stated Vision:

Business Strategy and Objectives:

B] Financial information including complete copy of the annual report including balance sheet, profit and loss account, directors report

C] Details of Directors' cessation

D] Policies / Guidelines / Codes*

E] Electronic modes of payment details:

F] Public Disclosure on Liquidity Risk

G] Customer Education

H] Grievance Handling Mechanism

Grievance Redressal Mechanism and Information on Integrated Ombudsman Scheme

I ] Privacy Policy

J] Corporate Contact

Archive Reports

Quarterly Reports

Half-yearly Reports