C] Details of Directors
Mr. Hetal Sanghvi ceased to be a Whole-time Director w.e.f. July 31, 2016
Mr. Ashish Aggarwal ceased to be a Whole-time Director w.e.f. May 14, 2018
Mr. Brijen Puri ceased to be a Director w.e.f. May 28, 2018
Mr. Dhananjay Mungale ceased to be a Director w.e.f. August 23, 2018
Mr. Manohar Bhide ceased to be a Director w.e.f. October 16, 2018
Mr. Sabu Joseph ceased to be a Whole-time Director w.e.f. November 5, 2018
Ms. Esha Swadi ceased to be a Whole-time Director w.e.f. July 1, 2019
Mr. Rammohan Devarajan ceased to be a Director w.e.f. September 30, 2019
Mr. Madhur Agarwal ceased to be a Director w.e.f. September 30, 2019
Mr. Jatin Jain ceased to be a Whole-time Director w.e.f. July 24, 2020
Mr. Vineet Gothi ceased to be a Whole-time Director w.e.f. October 13, 2020
Ms. Madhumita Duggirala ceased to be a Whole-time Director w.e.f. April 27, 2021
Ms. Rinku Ahuja ceased to be a CEO & Whole-time Director w.e.f. June 22, 2022
Mr. Prateek Singhal ceased to be a Director w.e.f. October 28, 2022
Mr. Mayank Kabra ceased to be a Director w.e.f. April 12, 2023
D] Policies / Guidelines / Codes*
Fair Practice Code of JP Morgan Securities India Private Limited
Policy – Appointment of Statutory Auditors – J.P. Morgan Securities India Private Limited
Corporate Social Responsibility Policy
CSR Committee members
Vikram Ramani
Harsh Bansal
Bhavin Shukla
CSR projects (FY 2023-24)
| Name of the Project
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Item from Schedule VII
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State
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City
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Implementing agency
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CSR Contribution (INR)
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| Enabling growth of women microbusinesses in Pune and Mumbai |
Livelihood enhancement, empowering women |
Maharashtra |
Pune and Mumbai |
Seva
Sahayog Foundation |
29,000,000
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Internal Guidelines on Corporate Governance
Interest Rate Policy
Policy on Related party transaction
Information on secured assets possessed under the SARFAESI Act, 2002
Sl. No
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Branch Name
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State
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Borrower Name
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Guarantor Name (wherever applicable)
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Registered address of the Borrower
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Registered address of the Guarantor
(wherever applicable)
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Outstanding amount (in ₹)
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Asset Classification
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Date of Asset classification
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Details of security possessed
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Name of the Title holder of the
security possessed
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NIL Records
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E] Electronic modes of payment details:
In compliance with the Central Board of Direct Taxes (CBDT) guidelines issued on December 30,2019, J.P. Morgan Securities India Pvt. Ltd. is pleased to inform that clients can pay us through the below mentioned electronic payment modes :
- Debit cards powered by RuPay card scheme 2. E-payments through Bharat Interface for Money (BHIM) mobile payment app; and 3. Quick Response Code (QR code), both processed via the Unified Payment Interface (UPI) real-time payment system
- E-payments through Bharat Interface for Money (BHIM) mobile payment app; and
- Quick Response Code (QR code), both processed via the Unified Payment Interface (UPI) real-time payment system
In case you wish to discharge payments using the aforesaid payment modes, please contact your JP Morgan representative. Please note that the existing modes of payment are still valid and active.
UPI ID: jpmorgansecuritiesin.60167192@hdfcbank
QR Code
F] Public Disclosure on Liquidity Risk
Liquidity Disclosure March Quarter 2020
Liquidity Disclosure June Quarter 2020
Liquidity Disclosure September Quarter 2020
Liquidity Disclosure December Quarter 2020
Liquidity Disclosure March Quarter 2021
Liquidity Disclosure June Quarter 2021
Liquidity Disclosure September Quarter 2021
Liquidity Disclosure December Quarter 2021
Liquidity Disclosure March Quarter 2022
Liquidity Disclosure June Quarter 2022
Liquidity Disclosure September Quarter 2022
Liquidity Disclosure December Quarter 2022
Liquidity Disclosure March Quarter 2023
Liquidity Disclosure June Quarter 2023
Liquidity Disclosure September Quarter 2023
Liquidity Disclosure December Quarter 2023
G] Customer Education
Prudential Norms pertaining to “Income Recognition, Asset - Classification and Provisioning
H] Grievance Handling Mechanism
For any grievance or issues, customers can email their complaint to: customerservice_jpmsi@jpmorgan.com.
Customers will receive a response within 30 business days and we shall do our best to resolve the complaint to the customer’s satisfaction within this period. Complex complaints which would require time for examination of issues involved may take a longer time to resolve. However, in such cases, customers will be informed about the status of their complaint within this period. Our focus would remain on the quality and completeness of the response, with speed of delivery being an important but not overriding factor.
In case of unsatisfactory response from the above channel, customers can escalate the complaint to the Principal Nodal Officer of the NBFC:
Mr. Vikas Vaishnav
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai 400098, India
Phone: +91 22 6157 3000
Email: nodal_officer_jpmsi@jpmchase.com
Customers will receive a response within 10 business days and they will have to quote the reference number pertaining to their earlier contact with the NBFC on the same issue.
Grievance handling procedure and information on Integrated Ombudsman
If you do not receive any response from us within one month from the date of receipt of your complaint, or if you are not satisfied with the reply given by us, you may approach the Integrated Ombudsman.
The details of the Salient Features and Integrated Ombudsman Scheme as well as the contact details of the Ombudsman for respective City or State are available as below.
- The Integrated Ombudsman Scheme
- Address of the office of Integrated Ombudsman
- Salient Features of Integrated Ombudsman Scheme
For the convenience of the customers, the following are
displayed on our website:
- Appropriate arrangement for receiving complaints and suggestions
- The name, address and contact number of the Principal Nodal Officer
- Code of NBFC commitments to customers/Fair Practice code
The nodal officer of the NBFC is kept informed on the complaints which are not redressed within one month. The details of the Integrated Ombudsman which the complainant can approach are included in the final closure letters/emails for such cases.
I ] Privacy Policy
JPMorgan Privacy Policy
Archive Reports