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As a global leader, we deliver strategic advice and solutions, including capital raising, risk management, and trade finance services to corporations, institutions and governments.

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Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.

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We are a leader in investment management, dedicating to creating a strategic advantage for institutions by connecting clients with J.P. Morgan investment professionals globally.

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Our financial advisors create solutions addressing strategic investment approaches, professional portfolio management and a broad range of wealth management services.

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Leverages cutting-edge technologies and innovative tools to bring clients industry-leading analysis and investment advice.

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The latest news and announcements.

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For company information and brand assets for editorial use.

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The latest news and announcements.

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In a fast-moving and increasingly complex global economy, our success depends on how faithfully we adhere to our core principles: delivering exceptional client service; acting with integrity and responsibility; and supporting the growth of our employees.

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J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. As announced in early 2018, JPMorgan Chase will deploy $1.75 billion in philanthropic capital around the world by 2023. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.

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With over 50,000 technologists across 21 Global Technology Centers, globally, we design, build and deploy technology that enable solutions that are transforming the financial services industry and beyond.

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For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call +1 212 270 6000.

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For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call +1 212 270 6000.

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OUR MISSION

Deliver exceptional experiences for the Corporate & Investment Bank’s internal and external clients.

OUR MISSION

Deliver exceptional experiences for the Corporate & Investment Bank’s internal and external clients.

We’re DXD — an award-winning multidisciplinary team with skills in research, psychology, visual and interaction design, prototyping and more. Our mission is to deliver exceptional experiences for the Corporate & Investment Bank’s (CIB) internal and external clients.

 

Our work drives engagement, satisfaction and positive outcomes for clients of the Bank’s services and digital products. We accomplish this by collaborating with product and development teams from all lines of business and functional areas — and especially with users to understand their needs.

 

Simply put, we create solutions that are better by design.

WHY DESIGN MATTERS

Design is no longer an option. It’s an imperative to realize a competitive advantage in today’s financial services landscape. 


Industry research has substantiated the value of design, quantifying the commercial impact of design-led thinking for top-performing companies.

To accelerate clients’ use of the CIB’s global banking capabilities, we deliver digital products and services that solve real business problems with innovative, elegant and easy-to-use solutions.

OUR AWARDS

We are an award-winning team, recognized for our accomplishments in design and innovation.

OUR AWARDS

We are an award-winning team, recognized for our accomplishments in design and innovation.

We’re proud of this recognition, which validates the business value of design to our clients and line-of-business partners.
 

A few of our award-winning products:

 

Execute

 

Execute

J.P. Morgan’s flagship FX, Commodities and Rates trading platform for clients and internal traders.

 

 

Profit & Loss Digital FX Awards 2020:
Best FX Platform
Best Execution

 

SI 360

 

SI 360

A trading portal that supports financial advisors and wholesale partners for J.P. Morgan structured Investments.

 

Americas Awards 2019:
Best Issuance Platform
Best Educational Initiative

J.P. Morgan ACCESS®

J.P. Morgan ACCESS®

J.P Morgan’s powerful global cash management solution available in 145 countries, 104 currencies and 10 languages.

 

Greenwich Associates’ Excellence Awards in:
Design
Product Capabilities
Integrations
Global Capabilities

OUR APPROACH

We apply design thinking and transformation strategy to solve problems and develop solutions.

Our design methodology is grounded in four key areas:

 

Client Focus

Client-centricity is at the heart of everything we do. It enables us to deliver award-winning experiences that are simple and powerful — continuous validation at each step ensures that clients eagerly adopt our solutions.

 

Measurable Impact

We’re data driven, measuring how people embrace products and services. The metrics lead us to solutions for enhancing current experiences and defining future products.

 

Innovation

Using collaboration-based research and design methodologies, we identify fresh insights and creative ideas that lead to better products services and internal processes.

 

Accelerated Delivery

Using our process, we start small but scale fast to quickly give shape to big, bold ideas. By applying our design language and prebuilt components, we speed delivery of a seamless user experience for clients.

OUR LEADERSHIP

Debra Herschmann

Global Head of Digital Experience Design for CIB

OUR LEADERSHIP

Debra Herschmann

Global Head of Digital Experience Design for CIB

Debra Herschmann is the Head of Digital Experience Design for the Corporate & Investment Bank at J.P. Morgan and a member of the Digital & Platform Services leadership team. In her role, Debra oversees a global team of skilled designers, user experience researchers and digital storytellers whose mission is anchored in user-centric design and experiences.

 

A passionate advocate of diversity and inclusion, she also sits on the CIB’s Women on the Move Executive Committee, and co-heads the Digital & Platform Services Diversity & Inclusion Council.

OUR TEAM

Our team comes from across the world to benefit from a diversity of insights.

OUR TEAM

Our team comes from across the world to benefit from a diversity of insights.

With offices centered in seven locations, we work closely with local partners to bring the power of a global team that understands regional nuances.

 

Innovating with outstanding talent from around the world

Our diverse team works together to produce fresh thinking and new ideas

Who works in Digital Experience Design? A diverse range of skilled professionals who’ve created outstanding client-centric design and experiences for some of America’s most well-known companies. Beyond financial services, you’ll find talent drawn from entertainment, gaming, streaming platforms, e-commerce, government, the arts…virtually every sector of the working world.

What attracts them? Ask and you’ll hear about competitive pay and benefits, plus total life balance, mentoring, coaching and professional development. And, of course, the chance to work on projects that have the potential to change the course of companies, currencies and economies everywhere money is spoken.

 

Interested? Come work with us!

With offices located worldwide and roles spanning a wide range of disciplines, Digital Experience Design offers you an exciting environment where you get to do work that matters.

We’re looking for Visual Designers, UX Designers, Users Researchers, Product Designers, Content Strategists, Technical Writers, and many other roles. 

 

 

See and hear Digital Experience Design firsthand

Leaders from our team will be appearing at these upcoming industry events
 

Join us at these upcoming events

Date

Event

February 24-25, 2022

UX Live

May 4-5, 2022 (online)

May 19, 2022 (in person)

Fintech Design Summit

June 9, 2022 (online)

June 17, 2022 (in person)

Behaviour and Design Conference

September 2, 2022 (online)

September 9, 2022 (in person)

Business X Design Conference

October 13-14, 2022 (online)

October 20, 2022 (in person)

E-Commerce Design Summit

November 29-30, 2022

UX Live

 

Impacting the industry with a unique point of view

The voices of Digital Experience Design have been heard in many forums across the financial and technology arenas.
Representatives from our team have been privileged to play a role at these key industry events and to be featured in business media.

 

Date

Event/Role

June 2021

Design @ Scale Conference
Panel/Sponsor

July 2021

 

Northwestern University online course:
MarTech Strategy: Leveraging Data and Technology in Marketing
Guest Lecturer on Content Marketing

July 2021

 

2021 Gramercy Institute Banking & Credit Union Marketing Awards

Judge

November 2021

Medium.com:
“Design at J.P. Morgan Is Growing”

Author

November 2021

Business X Design Conference
Presenter

December 2021

UX Live
Presenter

March 2022

2022 Gramercy Institute Banking
Financial Marketing Strategy Awards
Judge

 

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Digital Innovation

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Strategic Investments

Strategic Investments

Partnering across the firm, J.P. Morgan makes investments in emtech and fintech companies to accelerate innovation and digital transformation.

Careers

Careers

When you join our technology team, you’ll thrive in a fast-paced, agile environment that encourages innovation through collaboration.