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OUR MISSION

Deliver exceptional experiences for the Corporate & Investment Bank’s internal and external clients.

OUR MISSION

Deliver exceptional experiences for the Corporate & Investment Bank’s internal and external clients.

We’re DXD — an award-winning multidisciplinary team with skills in research, psychology, visual and interaction design, prototyping and more. Our mission is to deliver exceptional experiences for the Corporate & Investment Bank’s (CIB) internal and external clients.

 

Our work drives engagement, satisfaction and positive outcomes for clients of the Bank’s services and digital products. We accomplish this by collaborating with product and development teams from all lines of business and functional areas — and especially with users to understand their needs.

 

Simply put, we create solutions that are better by design.

WHY DESIGN MATTERS

Design is no longer an option. It’s an imperative to realize a competitive advantage in today’s financial services landscape. 


Industry research has substantiated the value of design, quantifying the commercial impact of design-led thinking for top-performing companies.

To accelerate clients’ use of the CIB’s global banking capabilities, we deliver digital products and services that solve real business problems with innovative, elegant and easy-to-use solutions.

OUR AWARDS

We are an award-winning team, recognized for our accomplishments in design and innovation.

OUR AWARDS

We are an award-winning team, recognized for our accomplishments in design and innovation.

We’re proud of this recognition, which validates the business value of design to our clients and line-of-business partners.
 

A few of our award-winning products:

 

Execute

 

Execute

J.P. Morgan’s flagship FX, Commodities and Rates trading platform for clients and internal traders.

 

 

Profit & Loss Digital FX Awards 2020:
Best FX Platform
Best Execution

 

SI 360

 

SI 360

A trading portal that supports financial advisors and wholesale partners for J.P. Morgan structured Investments.

 

Americas Awards 2019:
Best Issuance Platform
Best Educational Initiative

J.P. Morgan ACCESS®

J.P. Morgan ACCESS®

J.P Morgan’s powerful global cash management solution available in 145 countries, 104 currencies and 10 languages.

 

Greenwich Associates’ Excellence Awards in:
Design
Product Capabilities
Integrations
Global Capabilities

OUR APPROACH

We apply design thinking and transformation strategy to solve problems and develop solutions.

Our design methodology is grounded in four key areas:

 

Client Focus

Client-centricity is at the heart of everything we do. It enables us to deliver award-winning experiences that are simple and powerful — continuous validation at each step ensures that clients eagerly adopt our solutions.

 

Measurable Impact

We’re data driven, measuring how people embrace products and services. The metrics lead us to solutions for enhancing current experiences and defining future products.

 

Innovation

Using collaboration-based research and design methodologies, we identify fresh insights and creative ideas that lead to better products services and internal processes.

 

Accelerated Delivery

Using our process, we start small but scale fast to quickly give shape to big, bold ideas. By applying our design language and prebuilt components, we speed delivery of a seamless user experience for clients.

OUR LEADERSHIP

Debra Herschmann

Global Head of Digital Experience Design for CIB

OUR LEADERSHIP

Debra Herschmann

Global Head of Digital Experience Design for CIB

Debra Herschmann is the Head of Digital Experience Design for the Corporate & Investment Bank at J.P. Morgan and a member of the Digital & Platform Services leadership team. In her role, Debra oversees a global team of skilled designers, user experience researchers and digital storytellers whose mission is anchored in user-centric design and experiences.

 

A passionate advocate of diversity and inclusion, she also sits on the CIB’s Women on the Move Executive Committee, and co-heads the Digital & Platform Services Diversity & Inclusion Council.

OUR TEAM

Our team comes from across the world to benefit from a diversity of insights.

OUR TEAM

Our team comes from across the world to benefit from a diversity of insights.

With offices centered in seven locations, we work closely with local partners to bring the power of a global team that understands regional nuances.

Related Insights

Digital Innovation

Digital Innovation

Shaping fintech strategy, partnership development, product management and engineering to develop new offerings for clients.

Strategic Investments

Strategic Investments

Partnering across the firm, J.P. Morgan makes investments in emtech and fintech companies to accelerate innovation and digital transformation.

Careers

Careers

When you join our technology team, you’ll thrive in a fast-paced, agile environment that encourages innovation through collaboration.