E-commerce and Fintech Forum: How to win in an evolving landscape
Disruption comes in waves - innovation is constant. And the players who win are those who continuously innovate and evolve to meet their customers’ expectations.
At the J.P. Morgan E-Commerce and Fintech Forum, the assembled investors, founders, e-commerce and fintech leaders, J.P. Morgan’s Global Head of Wholesale Payments Takis Georgakopoulos and JPMorgan Chase Chairman and CEO Jamie Dimon led spirited discussions on the different approaches to succeed in a fast-paced environment.
But there was vocal agreement on one important point: payments are about more than just the payment transaction – they are about creating an ecosystem that allows merchants and retailers to focus their attention on servicing the customer.
Here we’ve distilled the key takeaways from the day into a single story.
moving 5 to 10 year ago. Now, you have your phone in your pocket, your bank in your pocket. It can be overwhelming, frankly.
Peter Christodoulo, Partner, Francisco Partners
Marc-Alexander Christ, Co-Founder and Chief Financial Officer, SumUp
Dushyant Sharma, Chief Executive Officer and President, Paymentus
Keala Gaines, Vice President, Global Payment Services, eBay
Connect with your J.P. Morgan representative to learn more about innovating to help your customers.
Watch replays from the E-commerce and Fintech Forum
Takis Georgakopoulos, Global Head of Wholesale Payments, J.P. Morgan, looks at how leading disruptors are evolving their business models to meet new customer demand, while J.P. Morgan's Umar Farooq and Christine Moy discuss blockchain solutions and the next frontier in payments.
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