Health care is changing in a very, very dynamic way. Today we're in a state of chaotic innovation. Never before, on the
other hand, have we had a greater opportunity to leverage connection architecture, enabling technologies, new age ex
strategies, human experience strategies, to be able to deliver improved access to care, improved patient quality, and
ultimately doing it all of the lower cost.
But here's the thing, we really need to look at the nucleus, the core, that makes all this work. We've got to find ways
to be able to leverage payments across the patient's journey. We truly need to know them from the perspective of their
persona. What? Do they love, and what do they hate. How can we communicate and connect to them? What is their unique
difference? What's the difference of the communities that we're serving?
And when we take payments, and we take the financial dynamics of health care, and humanize it, and institutionalize it
in a way that actually fuels the future of health care, well, then we're really on to something. Everybody within the
health care ecosystem all has the opportunity to improve the way in which they deliver care, and the way in which they
deliver value to their organization by really looking at this concept around the nucleus of payments. Well listen, I
hope this quick primer gives you some things to think about to be able to improve access and quality. Thanks so much. I
really appreciate it.