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Thrive Market is an online marketplace that makes it easier for quality-conscious consumers to find healthy, ethically sourced food and products via their website and mobile app. Founded in 2014, the e-commerce business has more than one million members and growing.
To meet increasing consumer demand, Thrive Market sought a payments processor with deep payments expertise and technological capabilities to help them scale the business, grow revenue and increase customer loyalty.
Likewise, the business wanted a processor that could help them continuously monitor, benchmark and improve their payments performance—including maintaining best-in-class approval rates, reducing processing costs, and mitigating fraud and chargebacks. To achieve their goals, Thrive Market started working with J.P. Morgan in 2019.
J.P. Morgan provided Thrive Market with online and mobile app payments processing for card-not-present transactions across credit, debit and e-check. The solution also includes recurring billing for memberships and shipments, which helps provide customers with a transparent, easy-to-use experience and a greater number of ways to pay. And by implementing Level II data capture and transfer, Thrive Market aims to reduce costs associated with interchange rates.
At Thrive Market, we pride ourselves on staying on the cutting edge. J.P. Morgan helps us by providing granular data and actionable insights into how to increase approval rates and decrease processing costs. With J.P. Morgan, we have seen a substantial savings.
Sasha Siddhartha
Co-founder and Chief Technology Officer, Thrive Market
Thrive Market is now capable of processing online and mobile payments from a growing customer base with enhanced efficiency. J.P. Morgan’s digital payment solution has been designed to enhance their ability to capture, grow and protect recurring revenue and customer loyalty.
Thrive Market’s subscription business model is supported by a digital payments platform that’s designed to perform at scale and adapt to changing technology and consumer payment preferences. In addition, J.P. Morgan’s payment optimization framework will help Thrive Market continuously monitor, benchmark and improve transaction approval rates and their total cost of payment acceptance.
Contact your J.P. Morgan representative to learn more about how we can support your business.
The views and opinions expressed herein are those of the author and do not necessarily reflect the views of J.P. Morgan, its affiliates, or its employees. The information set forth herein has been obtained or derived from sources believed to be reliable. Neither the author nor J.P. Morgan makes any representations or warranties as to the information’s accuracy or completeness. The information contained herein has been provided solely for informational purposes and does not constitute an offer, solicitation, advice or recommendation, to make any investment decisions or purchase any financial instruments, and may not be construed as such.
JPMorgan Chase Bank, N.A. Member FDIC.
JPMorgan Chase Bank, N.A., organized under the laws of U.S.A. with limited liability.
Payments
J.P. Morgan at EuroFinance
Sep 14, 2023
Innovation, optimization and integration: at EuroFinance 2023, J.P. Morgan will be discussing how to navigate the new world of corporate treasury functions. Join our specialist speakers to explore how treasurers can become empowered to tackle new and complex challenges in order to add value – and resilience – to their organization.
Payments
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Payments
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Payments
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By improving efficiency, accounts payable teams can play a key role in maximizing their organization’s working capital and overall efficiency.
Payments
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Aug 28, 2023
AI, fintech and collaboration across the region: at FINNOSUMMIT 2023, J.P. Morgan will be discussing and demonstrating how payments can drive greater integration, collaboration and opportunity within your organization, anchoring new ways of doing business.
Payments
HCL Technologies Limited (HCL) maximized working capital with innovative global payments platform
Aug 25, 2023
HCL utilized a global Early Payment Program (EPP) to accelerate supplier payments and optimize working capital.
Payments
J.P. Morgan at Sibos
Aug 21, 2023
Enterprise-grade payments for financial institutions: at Sibos 2023, J.P. Morgan Payments will be discussing embedded banking, cross-border payments and smart finance. Robust enough to handle the needs of FIs of all sizes, we are uniquely positioned to create and scale your organization’s mission-critical payments infrastructure.
Payments
Strategies for Resiliency: Working Capital Index 2023
Aug 18, 2023
After a sharp revival in the global economy in 2021, 2022 was marked by geopolitical and economic disruptions. Companies need to make every dollar of capital count.
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