Megatrend #1: New payments

New payment methods present more cost-effective and faster solutions, and they are becoming more common. Fintechs, digital banks, big tech, payment service providers (PSPs), card networks, close-looped networks and other non-traditional players are helping drive growth in cross-border transactions that are expected to reach nearly $156 trillion in total payment flows.1

The opportunity:

  • PayDirect is a solution to support our clients with a better retail customer experience for cross-border payments, crediting in local currency—including faster settlement, greater transparency and lower cost
  • Coin Systems2 can serve as a payment rail that provides a domestic network with multicurrency clearing capabilities

"To remain competitive, companies must leverage infrastructure that supports instant payments, lower costs and greater transparency to make them adept in the realm of cross-border payments."

Megatrend #2: New tech

New innovations continue to improve cross-border payment processes—creating more visibility, transparency and efficiency. Financial institutions should prioritize purposeful innovation by adopting the right technology and establishing the right partnerships to meet customers’ expectations.

  • APIs

    Provides an agile and flexible digital infrastructure that enables businesses to keep pace with the change of innovation—like decreasing costs and time-to-market for new solutions.Offers financial institutions the flexibility, transparency and control over the integration of data, empowering their clients to connect in their preferred channels and accessing information (e.g., real-time FX rates).

  • Artificial Intelligence (AI)

    Improves operational efficiency by automating manual, labor-intensive tasks like populating or correcting information found in select SWIFT message fields.

    Reduces manual intervention in payment processing and enhances straight-through processing (STP) rates,3 while also mitigating fraud.

  • Blockchain

    Increases speed and reduces transactional costs in cross-border payments, enabling seamless, transparent and secure information exchange.

    Improves financial inclusion as companies use the technology to develop new products and tailored solutions for their clients.

  • Big Data

    Identifies new efficiencies across businesses, helps develop new products and services, and mitigates fraud.

    Offers tailored solutions based on a data analysis of critical information like remittance flows and disposable incomes.

  • Cloud

    Creates a secure cross-border payments ecosystem that streamlines transactions for faster, more transparent payments.4

The opportunity:

  • Liink, a peer-to-peer blockchain-based network with more than 400 global banks,5 connects banks and enables faster information exchange that can help validate account ownership and status before making cross-border payments
  • Intraday Insight is a Liink application that helps treasurers optimize their intraday flows and deploy available cash efficiently
  • API developer tools can help financial institutions create seamless connected experiences with greater flexibility, transparency and control over data integration

"No matter what your current payment functionality is, adopting emerging technology, like APIs, can positively impact your business, allowing you to meet your clients’ needs in the most efficient way possible."

Megatrend #3: New risks

New risks will rise—including cybersecurity and fraud—as the industry continues to innovate. Multiple players, jurisdictions, systems and regulations make cross-border payments complex in nature. Fraudsters will continue to innovate and develop new sophisticated schemes to take advantage of this system.


increase in cybercrime due to the ongoing global pandemic.6


of companies were targets of payment fraud in 2019, up 3% from record highs in 2017.7


increase in the number of “dark web” posts that try to sell company network access in Q1 2020 compared to Q4 2019.8

The opportunity:

  • Wire Positive Pay is a configurable solution that systematically implements clients’ parameters to release, cancel or inquire on payments that meet client criteria
  • Confirm, a Liink application, enables businesses to validate account status and account name before sending a payment—creating greater transparency and a seamless end-to-end experience

"Addressing cybersecurity and fraud challenges in cross-border payments will be essential to the growth of the industry. We believe that making security personal is a critical, and shared, responsibility.  As an industry, we must take preventative measures to maintain trust and security in the payments system."

Connect with your J.P. Morgan representative to leverage our digital innovations and unmatched scale in cross-border payments for your clients.



 “How new entrants are redefining cross-border payments,” EY, February 2021.

2. Currently in development. Not offered as a live product. Offering as a live product is subject to completion of development and internal review, as well as obtaining any regulatory approval which may be required.

 “Application of artificial intelligence in payment processing,” Virtusa, March 2018.  


 “Deep dive: Accelerating cross-border payments with cloud technology,” PYMNTS, October 2020.

5. Represents the number of companies that have signed a letter of intent to join (429), of which over 100 are active; this list was last updated September 2021.
6. Positive Technologies–2020 “Access for Sale” report.
7. Accenture 2020 Annual State of Cyber Resilience report.
8. Purple Security 2020 Cyber Security Statistics.

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