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Treasury and Payments

Payments are changing fast – here’s five key trends to watch for the coming year

It’s been two years of survival mode, and businesses from every industry are ready to thrive - and looking towards sustainable growth. Payments are rapidly emerging as a critical enabler of that long-term growth: here’s what you need to know to stay ahead.


 

Globally, the way we shop, work, travel, socialize and access services - among many other facets of daily life - has been overturned during the past two years. This is reshaping the payments industry in myriad ways. A reassessment of our priorities is inevitable in the aftermath of a transformational event, and in the payments industry it is no different.

As global economies recover from the struggles of the pandemic, we are set to enter a new phase in the payments industry. If 2021 was about making businesses as robust and resilient as possible, then the focus for the next 18 months is likely to be on sustainable growth, powered by digital technology. 

Different regions are at different stages of digital maturity, just as different industries are at different stages of disruption. J.P. Morgan’s FastForward virtual forums have identified the five overarching trends – regardless of region – that we believe will influence how businesses across all industries position themselves for growth for the year ahead. We explore these trends and the role of payments in bringing these trends to life.

 






‘Digital first’ approach for payments

As payments evolve into a key differentiator and revenue driver, they can no longer be an afterthought, or exist in the background. Payments need to be front and center of your business strategy, and powered by digital innovations to help prepare your Treasury for the future.

In our fast-moving, unpredictable global environment, staying ahead of the latest developments in digital treasury, payments technology and cultural shifts is vital for business to succeed. J.P. Morgan is a global leader in payments processing and technology, equipping our clients with the knowledge, services and tools they need to prosper in these challenging times. For more information, contact your local J.P. Morgan representative. 

 


Missed our recent FastForward webinar series? Listen to the playback here
 


 

Stay informed and stay ahead with our monthly newsletter

Receive key updates and news with relevant actionable insights and best practices — including the latest intelligence on payments trends, digital innovation, regulatory change, ESG and sustainable financing and much more.

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1.McKinsey, October 2021. ‘The 2021 McKinsey Global Payments Report.’ Accessed February 2022
2.Mastercard, May 2021. ‘Mastercard New Payments Index.’ Accessed February 2022
3.Zuora Subscription Index 2021
4.McKinsey Digital Insights 2020
6.IHS Markit, July 2021. ‘Understanding … PMI suppliers' delivery times: A widely used indicator of supply delays, capacity constraints and price pressures.’ Accessed February 2022.
7.Dealogic, December 2021.
8.Harvard Business School, September 2021. ‘Who is Driving the Great Resignation.’ Accessed February 2022
9.Transformative Mega Trends shaping Post-COVID Consumer behaviour by Frost and Sullivan 
10.MNP, February 2021. ‘Building a competitive edge through ESG.’ Accessed February 2022
11.weforum.org, November 2021. ‘What is 'The Great Resignation'? An expert explains.’ Accessed February 2022.
12.Harvard Business School, September 2021. ‘Who is Driving the Great Resignation.’ Accessed February 2022
13.Transformative Mega Trends shaping Post-COVID Consumer behaviour by Frost and Sullivan

 

 

 

The views and opinions expressed herein are those of the author and do not necessarily reflect the views of J.P. Morgan, its affiliates, or its employees. The information set forth herein has been obtained or derived from sources believed to be reliable. Neither the author nor J.P. Morgan makes any representations or warranties as to the information’s accuracy or completeness. The information contained herein has been provided solely for informational purposes and does not constitute an offer, solicitation, advice or recommendation, to make any investment decisions or purchase any financial instruments, and may not be construed as such.

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