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Treasury and Payments

5 Trends Driving the Payments Revolution

As expectations of seamless, frictionless payment and consumer experiences grow, here are the five trends driving the payments revolution.

As disruption from technology, changing customer expectations and new market entrants upend traditional business models, corporate treasurers have a prime opportunity to elevate their role in the business. 

Driving this change is a “revolution” in payments. Once a pain point for businesses and consumers, the most innovative companies are putting the user experience at the heart of their business models and, in the process, making payments invisible. 

In addition to seamless payments, digital payments are expected to multiply eightfold to $78 billion in transactions annually by 2022 (source).1 As expectations of seamless, frictionless payment and consumer experiences grow, businesses will have to change.

For instance, the car, that was a simple product sold or leased through dealers, is becoming a new revenue channel, one that can launch ride-sharing services, connect to digital marketplaces and commercialize its data.

As businesses embark on this journey, corporate treasurers have the chance to use the masses of fresh data generated by increased connectivity with customers to elevate their role in strategic decision making.

Here are the five factors driving the payments revolution

How to Adapt to New Payment Trends      

The payments revolution is part of a business’ journey of transformation, and companies will adapt their models, perhaps several times along the way.

With this transformation, corporate treasury has an unique opportunity to help their businesses win in the new world order – whether it is proactively organizing for the digital economy to manage the data overflow, playing a central role in developing the connectivity to make payments seamless, or creating the organizational flexibility and agility required to turn international expansion plans into a success story.

As an industry leader who not only understands the challenges of making this journey but also actively invests in innovation and the capabilities to help treasurers and businesses win in this new world order, J.P. Morgan is committed to meeting your end-to-end needs, supporting you every step of the way.



To learn more about how we can support your business, please contact your J.P. Morgan representative.

Interested in learning more?

Read on to learn how  Corporates are making digitalization a strategic priority


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