Merchant Services payment login screen
Merchant Services payment login screen
Merchant Services application page

FAQs

  • Paymentech Online
  • PTO View Transactions and Bank Info LookUp
  • PTO Report Center
  • Chargeback Imaging System
  • Developer Center
  • Platform Status Dashboard
  • Resource Online
  • Virtual Terminal
  • Online POS Terminal
  • Chase Mobile Checkout (app requires a new download to install updated version)

You will be redirected to the new login experience in the upcoming months, the timing is dependent upon which applications you have access to.

Your existing URL will continue to work leading up to, during the course of, and after the migration is complete.

No, your current access and entitlements will remain the same.

There is no action required on your part in advance of the migration but as part of the security enhancements, you may be prompted to receive a one-time PIN as part of your log in flow. Allowing location services in your browser will register your device for future log in attempts. If you utilize automation to access your application(s), you may need to update your scripting to account for the new two-step process.

If you have any questions regarding these changes please contact your dedicated Client Service representative, or contact us at 1-800-254-9556.