Merchant Services payment login screen
Merchant Services payment login screen
Merchant Services application page


  • Paymentech Online
  • PTO View Transactions and Bank Info LookUp
  • PTO Report Center
  • Chargeback Imaging System
  • Developer Center
  • Platform Status Dashboard
  • Resource Online
  • Virtual Terminal
  • Online POS Terminal
  • Chase Mobile Checkout (app requires a new download to install updated version)

You will be redirected to the new login experience in the coming weeks, depending on the applications you have access to.

No. The existing URL will remain the same.  

No, your current access and entitlements will remain the same.

For a smooth experience, we encourage you to check and update your user profiles:

  • Check that you have a mobile number associated to your profiles. It’s important that you have one so you can receive the one-time PIN through your mobile device for a faster login experience.
  • Update your password. It’s a good safety precaution to update your password regularly.
  • Edit your security questions, as needed. You will be asked to answer your security questions if you will reset your password through our new self-service options.

In the new login page, allowing location services in your browser will register your device for future login attempts. If you use automation tools to access your application(s), you may need to update your scripting to account for the new two-step process.

If you have any questions regarding these changes, please send us an email at