J.P. Morgan Payment Trends Report: Key Trends to Drive Your Payments Strategy
The past year was one of the most disruptive periods for businesses in recent history. As the pandemic changed everything about daily life, many merchants pivoted quickly, finding new ways to engage with consumers. And consumers responded. There are now more ways than ever to pay, a trend that will continue to grow as payments become increasingly seamless, embedded and contextual. J. P. Morgan’s Payment Trends Report [insert hyperlink] provides key insights on the direction of payments; here’s a summary of our findings.
As the pandemic changed everything about daily life in the past year, merchants learned to pivot quickly. They developed and accelerated new ways to engage with consumers, who responded with enthusiasm. There are now more ways than ever to pay, a trend that will continue in 2021, as payments become increasingly seamless, embedded and contextual.
Here's a summary of our findings:
Do You Have An Effective Digital Payment Strategy?
Consumers want the ability to make transactions whenever and wherever they prefer – and to do so without worrying about fraud or other security threats. However, staying on the leading edge of payments can be resource-intensive for engineering and IT teams. J P. Morgan’s flexible payment APIs and scalable cloud platforms can help businesses maintain best-in-class capabilities without dedicating excessive resources to managing the complexity behind payments.
As a global provider of innovative payment and treasury solutions, J.P. Morgan is helping the world’s most successful brands accelerate digital transformation and enhance their ability to create and grow value.
For more insights, access our full Payment Trend Report
To learn more, please contact your J.P. Morgan representative.
Doug Smith, Executive Director, J.P. Morgan
As Head of Marketing for J.P. Morgan Merchant Services, Doug serves global clients by communicating our brand story, value proposition and innovation agenda. As a leader in B2B Marketing, his team is responsible for product marketing, competitive intelligence, go-to-market, and modern storytelling. Prior to J.P. Morgan, Doug spent 17 years at Microsoft most recently leading Office 365 Product Marketing for Enterprise and prior to that was responsible for the launch of Windows 10 globally.
Paul Sammer, Vice President, J.P. Morgan
Paul leads the Insights group at J.P. Morgan Merchant Services, helping clients develop strategies to prepare for the next generation of payment experiences. Prior to joining J.P. Morgan, Paul was a Manager at Accenture, where he focused on client needs in card issuing and partnerships.