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- Growing and protecting grocery e-commerce sales
By Maureen Elworthy
Grocery Industry Head, J.P. Morgan Merchant Services
By Maureen Elworthy
Grocery’s List: Five Ways to Capture and Grow Digital Revenue
When the competition is just a click or swipe away, today’s grocery shoppers prefer simple, seamless and uniquely rewarding digital-first experiences.
81% of Americans own a smartphone. (Source: Pew Research Center)
CREATE SIMPLE AND SEAMLESS DIGITAL EXPERIENCES
Make every product and service available to shoppers through branded online and mobile experiences that make shopping, paying and delivery simple and convenient.
48% of businesses say customers are sensitive to “friction” caused by antifraud measures. (Source: Kount)
ELIMINATE CHECKOUT FRICTION
Reduce cart abandonment and drive sales conversions with well-informed, risk-based authentication.
78% of surveyed consumers have shopped online for groceries since the COVID-19 outbreak. Source: Supermarket News
ENABLE FLEXIBLE CUSTOMER JOURNEYS
Make it easy to shop and pay online, then pickup curb-side or in-store.
99% fewer chargebacks can be achieved with dynamic fraud protection. (Source: Kount)
MITIGATE FRAUD
Dynamic fraud controls at checkout are a powerful way to identify and prevent payment fraud.
30% of total food and beverage sales will be made online by 2025.
(Source: FMI and Nielsen)
FUTURE-PROOF YOUR PAYMENTS
API flexibility and cloud platform scalability provide the agility needed to serve today’s shoppers and prepare for tomorrow’s.
J.P. Morgan makes it easy for grocers to connect, interact and transact with millions of consumers. Our end-to-end digital payment and treasury solutions feature:
- Dedicated J.P. Morgan grocery industry experts available to support your payments requirements
- Efficient API integration of best-in-class payment capabilities
- Cloud-enabled anywhere, anytime and any device customer experiences
- End-to-end payment security and fraud mitigation
- Fast, robust and scalable digital platforms for connecting payments and treasury strategies
To learn more about contactless payment acceptance, contact your J.P. Morgan representative.
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