Digital Commerce

Driving E-Commerce Innovation with Global Consistency and Local Flexibility


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  • Already growing at double-digit rates, online and mobile commerce have experienced accelerated growth as a result of COVID-19.
  • For some brick-and-mortar retailers and restaurants, their e-commerce sales channels became a primary source of revenue in the second quarter of 2020.
  • Demand for touchless payment experiences at the point of sale using contactless cards and digital wallets has increased due to COVID-19 related hygiene concerns.
  • COVID-19 has also seen rapidly growing consumer awareness and adoption of integrated omnichannel experiences like buy online and pickup curbside
  • Buy now, pay later is a secular trend that continues to grow, particularly in Australia and the EU
  • Chinese consumers have gone directly the use of digital wallets, bypassing the card-based payment methods that still dominate North America and the EU.
  • New payment methods must provide compelling consumer benefits for widespread adoption to occur
  • In terms of payment technology, APIs are enabling merchants to optimize sales channels with greater speed, agility and efficiency
  • Technology can provide the global consistency and local flexibility needed for merchants to succeed in international markets
  • Payment metadata can help merchants optimize transaction costs, improve approval rates and even grow and protect market share.
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