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[00:00:00.44] Goats and yoga studios, dogs and coffee shops, tires, and restaurant ratings, successful pairings and businesses, aren't always obvious. Finding surprising new products and services, can boost a business to the tune of 40%. And working with the right data and insights to uncover them, is a perfect solution. So how can businesses find the right strategy that works for them?

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[00:00:23.71] Text: How data can unlock hidden opportunities. Florencia.

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[00:00:27.71] At J.P Morgan Payments, we process almost $10 trillion in daily transactions. That's like buying 5 billion couches in one day. Understanding this transaction data, is the key to seeing the big picture.

[00:00:40.29] To see exactly how data comes into play, imagine a home furnishing shop? J.P Morgan's customer insight solution, identify trends in their transactions to piece together a bigger customer story and revealed surprising connections.

[00:00:55.23] For example, the data revealed that 30% of pet store transactions, take place on a Saturday. And 40% of those same shoppers visit the home furnishing store after.

[00:01:05.99] The data also revealed, that those same customers were spending an impressive 76% more than the average home furnishing purchasers. Empowered by these insights, the furnishing shops product team launched a line of furniture designed for furry friends, with special store events taking place during the weekends. And their marketing team partnered with local pet shops and adoption centers to drive awareness.

[00:01:29.74] This strategy resonated with the retail store customers so much, that it resulted in a remarkable 40% boost in foot traffic and revenue increased by 20%. Our customer insights can help companies figure out the best strategies, products to build, and marketing approaches for the business.

[00:01:47.50] Don't settle for just scratching the surface. Instead, let's uncover your next great strategic expansion together, through J.P Morgan Payments API first infrastructure and robust end to end payment solutions.

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[00:01:59.22] JP Morgan Payments, The Explainer Studio.

J.P. Morgan Payments Customer Insights can help company leaders figure out the best strategies to pursue for their business. Our data-driven approach is unlocking a new era of customer engagement and helping fuel long-term success, and gives clients the tools to tap into a rich understanding of what drives customer decisions, including their behaviors, preferences and values. By utilizing payments data, businesses can find hidden opportunities, which can lead to surprising new products and services.

*Future capabilities of Customer Insights are under development; features and timelines are subject to change at the Bank’s sole discretion.

© 2024 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase Bank, N.A. Member FDIC. Deposits held in non-U.S. branches are not FDIC insured. Non-deposit products are not FDIC insured. The statements herein are confidential and proprietary and not intended to be legally binding. Not all products and services are available in all geographical areas. Visit HYPERLINK "https://www.jpmorgan.com/disclosures/payments" jpmorgan.com/paymentsdisclosure for further disclosures and disclaimers related to this content.