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Treasury and Payments

Improve your working capital, reduce fraud and minimize the impact of unexpected disruptions with our treasury solutions—from digital portals to integrated payables and receivables—all designed to make your operations smoother and more efficient.

Learn more about our treasury solutions:

Credit and Financing

Prepare for future growth with customized loan services, succession planning and capital for business equipment or technology.

Learn more about our credit and financing solutions:

Commercial Real Estate

Get the strategic support to be successful throughout market and real estate cycles with insights, hands-on service, comprehensive financial solutions and unrivaled certainty of execution.

Learn more about our commercial real estate solutions:

International Banking

Global opportunities mean global challenges. But real success means understanding the local markets you serve—which is why we bring the business solutions, insights and market perspective you need. 

Learn more about our international banking solutions:

Fraud Solutions

$6T

Payments processed each day, powering our AI machine learning to identify fraud

100%

Increase in fraud attacks from January to July 2021 

2x

Increase in fraud identification rate due to proprietary algorithm

This page is designed to help inform you of new threats, empower you with tools that can spot and disrupt fraud attempts and assist you if an attack occurs. Our fraud protection solutions can help you assess risk, implement controls, and build a culture of awareness. We encourage you to bookmark this page and visit it frequently to stay up-to-date on the latest information and tools to help you defend your organization.

Explore Fraud and Cybersecurity Resources

   

  

Playbooks


Interactive guidance that your employees can use to protect against and respond to fraud events.

 

   

2021 AFP Payments Fraud and Controls Survey

 

Digital training with fraud focused webinars and certification.

 

    

Structured Engagements

 

Fraud Strategy leads offer consulting services, speaking engagements and dark web monitoring 

 

Alec Grant
Head of Client Fraud Prevention for Commercial Banking

Alec Grant
Head of Client Fraud Prevention for Commercial Banking

Anne Davis
Head of Cybersecurity & Technology Controls for Commercial Banking

Anne Davis
Head of Cybersecurity & Technology Controls for Commercial Banking

Steve Turk
Chief Data & Analytics Officer, Commercial Banking

Steve Turk
Chief Data & Analytics Officer, Commercial Banking

Nick Donohue
Head of Business Continuity for Commercial Banking

Nick Donohue
Head of Business Continuity for Commercial Banking

Safeguard Your Payments – Now and in the Future

Before making any payments, make a plan: Work with our dedicated bankers to determine the products and control settings that fit your business needs.

Customized controls: Tailor the product settings based on your business needs. You'll set transaction and daily payment limits, as well as individual permissions that let specific users access only the data and tools they need to complete their duties. With dual control permissions--requiring a second signer for any payment-and automated email alerts, you'll spot irregular transactions before they process. 

Resources: Stay current on the fraud and cyberthreat landscape through training sessions with our cybersecurity experts. We regularly share insights, including our Fraud + Cybersecurity Magazine, highlighting best practices and practical tips to help protect your organization.

Understanding attacks: Knowing how cyberattacks happen lets you address gaps in your security and helps reduce your risk. Gain insight and sharpen skills from simulated fraud and cyber incidents run by our experts to help your organization build and enhance security programs as it matures.

Automatic safeguards: Once you initiate a payment from your account, we’ll automatically review the transaction for possible fraud. If the payment meets the payment controls you approved and we don’t detect other irregularities, the payment will process.

When fraud is detected: Our block controls automatically block payments that don’t adhere to your settings.

Paying electronically? Only authorized ACH debit and credit transactions will post. With our ACH Debit Block feature, you can block all ACH debits from your accounts or tell us which vendors are allowed to collect electronic payments up to specified amounts.

Paying by check? With Check Protection with Payee Name Verification, you can upload the details of checks you wrote. If there are any discrepancies when the check is deposited, it will appear as an exception for you to review before the check clears for payment.  You can also use the check encashment setting to limit the amount of checks that can be paid against your account at a cash teller. If you prefer to go check-free, enable Post No Check to automatically block checks on your accounts.

For payments that clear, our review controls serve as another line of defense. They help find fraudulent activity that slipped through the other safeguards.

Paid electronically? Wire Positive Pay lets you review, then release or cancel, queued wire transactions based on your set parameters.

Paid by check? Check Monitoring will notify you if a check exceeds your set threshold. You can review discrepancies and let us know if we should pay, return, or adjust the dollar amount. 

The safeguards don’t end there. The Fraud Insights Dashboard helps your business assess its fraud health with data presented in one place. Our Global Payment Guardian serves as the final layer of defense, with AI-powered controls to scan for unusual activity prior to releasing your payments.

There for you: When fraud occurs, you won’t be on your own to sort it out. Our steadfast teams will guide you through your response.

Your JPMorgan Chase relationship manager will connect you with our Fraud Strategy Team, staffed with dedicated experts in the fraud space. After one-on-one discussions with you, they’ll investigate and work to recover any lost funds

We’ll also be there to assist with the other urgent tasks that come with fraud response, like alerting the bank that initiated the payment and contacting law enforcement to report the incident.

Nobody wants to be a victim of fraud. Together, we’ll work to protect your organization and its funds.

 Videos

View Transcript (updates content above) Show Audio Description (updates content above)


Learn how fraudsters can use a few pieces of information to commit check fraud and ways organizations can prevent it from Cat Moore, Head of Payment Product Delivery with Commercial Banking.
 

View Transcript (updates content above) Show Audio Description (updates content above)

 

Eric Huber with Commercial Banking’s Fraud Prevention Team describes how criminals research intended fraud targets to launch business email compromise schemes and how you can spot the warning signs.

Get in Touch and Stay Informed

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