What We Do

Expanding your commercial card program will help you cut costs, make payments more efficient and improve your bottom line. Our Supplier Experience team will help identify win-win commercial card payment solutions that build stronger relationships with your suppliers.

Uncover Opportunity With a 360-Degree View

Our in-house Supplier Experience team analyzes your A/P spend, leveraging proprietary J.P. Morgan supplier preference data and industry benchmarks. Not only will we forecast the total potential of your commercial card program and identify suppliers more likely to accept, but we will also identify opportunities to move additional spend from checks to more efficient electronic payables solutions like ACH. Even after your program is in place, your relationship team can routinely assess your A/P spend and help you fine-tune your payables strategy.

Have Confidence in Your Supplier Enrollment Strategy

Whether our Supplier Experience team manages a supplier recruitment campaign on your behalf or you take the lead, our team will equip you with the insights, best practices and resources you need to be confident in your approach. Educating suppliers about the benefits of card acceptance is key to program success, and our knowledgeable specialists will offer customized recommendations focused on your goals and your supplier relationships.

Support for Virtual Card Adoption

Count on our Supplier Experience team to make it easy for you to adopt and seamless for your suppliers to accept J.P. Morgan’s Virtual Card solution.

Support for You

Your dedicated campaign manager will guide you through the entire supplier enablement process–from identifying an optimal supplier recruitment strategy to tracking the success of your campaign. Our team of recruitment specialists will contact suppliers on your behalf. At every step along the way, we apply best practices to on-board your suppliers and share insights to help you capture maximum spend.

Support for Your Suppliers

• Hands-on enrollment support guides suppliers through the benefits of acceptance, what to expect and how to process Virtual Card payments.
• After enrollment, your suppliers can contact our team directly for help instead of calling you. According to the 2019 J.P. Morgan Supplier Survey, 98 percent of suppliers are satisfied with the quality of service they get from J.P. Morgan’s supplier support*.
• Our online self-service portal and mobile application ensure your suppliers can easily process transactions, track receivables and access aggregate remittance data on their time.

Suppliers can reach our Virtual Card Supplier Support team at 877-263-5184 or sua.supplier.support@jpmchase.com, Monday – Friday from 8:00 AM to 7:00 PM (ET).

_{* J.P. Morgan proprietary data from 2019 J.P. Morgan Supplier Survey}