Cybersecurity and Fraud Protection

Tips to Protect Your Mobile Device

Mobile devices are under increased attack. Learn how to help keep your smartphone or tablet secure from cyber threats.

As we all become more dependent on smartphones and tablets for banking, shopping and social networks, it’s critical to protect your mobile devices.


Precautions to Take

  • Adjust your security settings to restrict others’ access to your data via wireless and Bluetooth connections.
  • Avoid clicking on ads. Ad-blocking apps exist for both Android and iOS devices, and browser settings can be adjusted to limit ad tracking.
  • Download a mobile security app such as Lookout or MyPermissions—Privacy Cleaner (available for iOS and Android), which will scan your device and tell you which apps are accessing your information.
  • Update the apps on your device when new versions become available, as these often include security patches.
  • If you think your device has been infected with malware:
    • Contact either the device maker or your mobile phone manufacturer for help.
    • Install a security app to scan and remove malware-infected apps.
    • Do not try going into the device’s operating system (for example, don’t jailbreak or root your phone). This lessens the device’s security level/protection.

Secure Your Mobile Devices

  • Keep your phone or computer locked. Make sure it’s password protected at all times.
  • Keep the device’s operating system software up to date. Ensure that you have the latest security patches.
  • Encrypt sensitive information. If your mobile device or laptop has data encryption features, use them.
  • Monitor how apps behave on your phone. Keep track of permission access/requests from apps installed on your device. Download an app, such as Lookout or MyPermissions-Privacy Cleaner, to scan your device.
  • Use a reputable anti-malware/virus program and update it regularly. Mobile devices are susceptible to the same risks as your home or office computers.
  • Turn off Bluetooth and Wi-Fi when you don’t need the connection. Your device will be less vulnerable to cyber attacks.
  • Choose a smartphone with anti-theft security features. If your phone is lost or stolen, having remote access to it will allow you to lock it, wipe the data stored on it and identify its location.
  • Back up your mobile devices. Regularly backing up to your home computer or cloud network ensures you will have access to information if your device is lost, stolen or corrupted.

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