Improve B2C Transactions With Electronic Solutions
More organizations are moving away from paper checks and replacing them with electronic payment methods. Not only are web-based services more secure than checks, they can also save businesses time and money while improving their customers’ experiences.
Ten years after the iPhone was introduced, technology continues to change the way we play, think, communicate and work. Today, user-centered design principles drive businesses and consumers to reconsider how they transact with each other.
From insurance companies and governments to corporations and nonprofits, organizations of all types make and receive payments. An AFP Electronic Payments Survey found that in 2016, 12 percent of organizations reported using mobile tools to initiate payments, while another 26 percent said they plan to do so in the next three years. Similarly, 10 percent said they currently accept mobile payments from consumers, while 28 percent indicated they plan to start in the next three years.
Why Organizations Are Ditching Checks
Despite upticks in cyber fraud, criminals continue to use checks as their primary route to commit fraud, with 71 percent of companies experiencing actual or attempted check fraud.
*This chart also includes data for organizations that had not experienced attempted/actual fraud
Source: 2017 AFP Payments Fraud and Control Survey
Fraud—whether intentional or the result of an unintentional error—has negative implications not only on an organization’s bottom line, but also on its reputation and credibility. As a result, many organizations are migrating away from check use.
Paper checks cost US businesses an average of $3 to issue and $2.43 to deposit. But fraud isn’t the only reason check usage is on the decline. Checks bog down organizations with unnecessary costs related to manual reconciliation, inaccurate accounting, strained supplier and customer relationships, expensive paper storage and processing—not to mention escheatment headaches. Many organizations are ditching checks in favor of more efficient electronic transaction alternatives, which solve for those problems and more.
Electronic Payables and Receivables—More Than a Trend
Electronic cash management technology is a game changer in the B2C world. Revolutions in technology areas such as social networking and smartphones create more urgency for businesses to upgrade the way they pay and collect from consumers.
Fifty percent of millennials use non-traditional, electronic payment methods. This generation is putting pressure on organizations to shift toward web-based solutions to deliver a client experience that isn’t necessarily better, but is simply already familiar. But consumers don’t get all the perks; organizations have a lot to gain from going electronic, too.
Email-Based Payment Solution
Electronic cash management solutions can help your organization save time and money, improve accuracy and reconciliation, reduce fraud, lower overall costs and improve the customer experience.
Corporate Quick Pay and Corporate Quick Collect are email-based payable and receivable solutions designed for organizations of all types. Corporate Quick Pay enables email payments for refunds, commissions, legal settlements and any other one-time payment situation—without requiring individuals to provide you their bank account information. Corporate Quick Collect enables email-based requests for one-time or recurring payment scenarios. With an integrated platform that includes a shared directory, your organization can securely manage payments and receivables on a single platform that complements your other existing electronic payments channels.
Email-based payment methods can enable you to:
- Request payments from or send payments to your customers via their email address
- Leverage existing payment initiation, settlement and reconciliation processes
- Take advantage of customizable remittance fields to improve reconciliation
- Avoid storing and protecting customers’ bank account information on your servers
- Customize payment expiration periods for tighter financial control
- Drive marketing efforts with a co-branded consumer experience
- Send alerts and receive reporting on customers who have not taken action
- Get started often in fewer than 60 days
How It Works
- Tell us who you want to pay or request a payment from, and the amount
- The recipient of the request receives an email with your logo and ours, with instructions on how to complete a simple, one-time enrollment (if not previously enrolled)
- Recipient authorizes the transaction
- Funds are received as early as that same day
Transitioning to integrated, electronic payments and receivables can be a quick, simple solution for your organization’s most pressing cash management challenges.
Request an assessment of your cash management strategy to determine if Corporate Quick Pay and Corporate Quick Collect are a fit for your organization.
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