Alton: You can't scale a big mountain if your institution is small. But, a big institution that acts very small to clients can scale large mountains.
Melissa: We often get asked the question why J.P.Morgan is focused on the innovation economy today and my answer to that is that this is not a new business for J.P.Morgan.
Alton: We have 15,000 clients in a commercial bank. We have 4 million start-ups in the business bank.
Melissa: What we offer to start-ups is a simplified payments platform to meet all of their basic banking needs. We tried to make it very simple for them to make payments, get paid and to help them stay safe from a cyber-security perspective.
James: The bankers have not just the ability to advise you on treasury services or cash management or traditional banking subjects, but are able to then relate that to a specific sub-industry.
Alton: We target this start-up community with very specific products, services and honestly, discussions. If you think about that scale and pace, you've got to start small but you have to get big really quickly.
Randy: We knew from our longstanding relationship with J.P.Morgan that they would be the team to be our lead left banker and take us public.
Melissa: It's literally impossible to outgrow J.P.Morgan. From again, your very basic banking needs to, as you grow over time, we can really scale and grow with the company through every stage of their life cycle.
James: Our bankers live and breathe this.
Alton: Every time I meet a founder, I'm energized by their vision. They see patterns and connections other people don't see. Although they see the product around the corner, I'm actually helping their company itself look around the corner. So I feel like we're partners.