We no longer support this browser. Using a supported browser will provide a better experience.

Please update your browser.

Close browser message

As a global leader, we deliver strategic advice and solutions, including capital raising, risk management, and trade finance services to corporations, institutions and governments.

Learn more about our solutions:

  

Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.

Learn more about our solutions:

  

We are a leader in investment management, dedicating to creating a strategic advantage for institutions by connecting clients with J.P. Morgan investment professionals globally.

Learn more about our solutions:

    

Our financial advisors create solutions addressing strategic investment approaches, professional portfolio management and a broad range of wealth management services.

Learn more about our solutions:

    

Leverages cutting-edge technologies and innovative tools to bring clients industry-leading analysis and investment advice.

Learn more:

    

The latest news and announcements.

Learn more:

    

For company information and brand assets for editorial use.

Learn more:

    

The latest news and announcements.

Learn more:

    

In a fast-moving and increasingly complex global economy, our success depends on how faithfully we adhere to our core principles: delivering exceptional client service; acting with integrity and responsibility; and supporting the growth of our employees.

Learn more:

    

J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. As announced in early 2018, JPMorgan Chase will deploy $1.75 billion in philanthropic capital around the world by 2023. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.

Learn more:

    

With over 50,000 technologists across 21 Global Technology Centers, globally, we design, build and deploy technology that enable solutions that are transforming the financial services industry and beyond.

Learn more:

    

Technology Banner

For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call +1 212 270 6000.

Learn more:

      

For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call +1 212 270 6000.

Learn more:

      

Treasury and Payments

Game, set and match: Acing payments and innovation

The Payments CEO and the 23-times Grand Slam champion and entrepreneur shared the stage to talk passion, motivation and the payments of the future.


It started with an introduction from Jamie Dimon. Day two of Money20/20 USA and the Monday Morning keynote presentation by Serena Williams, one of the most accomplished tennis players of all time, and J.P. Morgan’s Global Head of Payments, Takis Georgakopoulos, was about to set the 11,000-strong1 conference buzzing.

There was plenty to discuss: digital identity, web3, and the creator economy’s entry into the world of ecommerce marketplaces were just the start.

Takis opened the discussion. There has been a fundamental change in the shopping experience, he explained, which will bring the consumers right into the process. Their demand for an embedded financial experience, coupled with the advances in smart devices and IoT, has blurred the lines between offline and online worlds. The ownership of digital identities plays directly into this, and bridging the experiences between virtual and physical worlds is foundational for payments.

Serena agreed. “We make sure to think ahead of the curve, and see what everyone is talking about now - before anyone else sees it. With shopping, we like to take out the middle man and go direct to consumer. Our focus is on marketplaces and building those capabilities in Africa, where we do a lot of business, building infrastructure and supporting micropayments”.

Blockchain, cross-border payments and risk management also came under the microscope as the discussion continued, and as talk turned to culture, the energy swelled.

Partnering is our default. We build what we need to build in-house, to help us continue to move $8 trillion a day 2. But we understand our limits: we partner to stay agile, to innovate and to continually improve what we offer. We pride ourselves on consistency of investing, even in downturns.

Taki Georgakopoulos, Global Head of Payments, J.P. Morgan

Giving insight into the collaboration process, Takis told the audience, “we’re looking for the right people with the right culture. There are three things we look for:

  • Companies that have ecosystems or networks (such as J.P. Morgan’s InstaMed) – capitalizing on the digitization of information
  • Customer endpoints – companies that are solving for particular issues for particular industries or areas (citing the example of the recent acquisition of VW Pay)
  • Particular tech capabilities – technology is always a binding constraint for our business and we continually need to consider new ways to pay (like Renovite)

Collaboration is our default, he added: “we love to find the right partners to provide new capabilities to clients. We pride ourselves on consistency of investing, even in downturns”.  

There was plenty of symmetry in what Serena looks for in founders: passion, motivation, a market need, demand and diversity. These companies –  large or small –  are best positioned to establish a competitive edge by embracing a culture of diversity of people and thought, a long-term vision and investment strategy, and a dedication to putting the user experience at the center of everything they do.

Reverting back to Jamie Dimon’s session opener, “Innovation starts and ends with culture, creativity and leadership.”

And how exceptional to see it all in one place.

Takis Georgakopoulos and Serena Williams presented the keynote speech at Money20/20 USA, “Match Point: Fueling Innovation and the Future of Payments”. See www.money2020.com for more information.
 


Stay informed and stay ahead with our monthly newsletter


Receive key updates and news with relevant actionable insights and best practices — including the latest intelligence on payments trends, digital innovation, regulatory change, ESG and sustainable financing and much more.

Subscribe to THE MONTH IN…Treasury & Payments

 

The views and opinions expressed herein are those of the author and do not necessarily reflect the views of J.P. Morgan, its affiliates, or its employees. The information set forth herein has been obtained or derived from sources believed to be reliable. Neither the author nor J.P. Morgan makes any representations or warranties as to the information’s accuracy or completeness. The information contained herein has been provided solely for informational purposes and does not constitute an offer, solicitation, advice or recommendation, to make any investment decisions or purchase any financial instruments, and may not be construed as such.

JPMorgan Chase Bank, N.A. Member FDIC.

JPMorgan Chase Bank, N.A., organized under the laws of U.S.A. with limited liability.

© 2022 JPMorgan Chase & Co. All Rights Reserved