J.P. Morgan Markets Security Center

How to protect yourself against malware and social engineering attacks

J.P. Morgan has received reports of fraudsters successfully installing on clients’ computers malware that requests the user to make multiple log on attempts, enter token codes multiple times as part of the log on, or asks the user to have someone else log on from their machine. Many varieties of malware (such as computer viruses, worms, Trojan horses, spyware, dishonest adware and other malicious and unwanted software) are specifically focused on obtaining account credentials and are often customized for specific individuals.

J.P. Morgan Markets will never request that another user attempt to log on from your computer or ask you to enter multiple token codes as part of the log on process.