Healthcare
‘A long overdue jolt to healthcare payments’
Matt Rozen, executive director of healthcare product strategy for J.P. Morgan, and Jeff Lin, chief product officer at InstaMed, wrote in MedCity News about the pandemic’s transformative effect on how patients and healthcare providers handle payments.
Call it a shot in the arm: The pandemic nudged many healthcare providers to offer more digital payment options, and now patients expect those consumer-focused features to stay.
In a piece for MedCity News, Matt Rozen, executive director of healthcare product strategy for J.P. Morgan, and Jeff Lin, chief product officer at InstaMed, detail the digital shift witnessed across healthcare payments—and explain why health organizations can no longer ignore the links between payments and patient satisfaction.
