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As a global leader, we deliver strategic advice and solutions, including capital raising, risk management, and trade finance services to corporations, institutions and governments.

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Serving the world's largest corporate clients and institutional investors, we support the entire investment cycle with market-leading research, analytics, execution and investor services.

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We are a leader in investment management, dedicating to creating a strategic advantage for institutions by connecting clients with J.P. Morgan investment professionals globally.

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Our financial advisors create solutions addressing strategic investment approaches, professional portfolio management and a broad range of wealth management services.

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In a fast-moving and increasingly complex global economy, our success depends on how faithfully we adhere to our core principles: delivering exceptional client service; acting with integrity and responsibility; and supporting the growth of our employees.

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J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. As announced in early 2018, JPMorgan Chase will deploy $1.75 billion in philanthropic capital around the world by 2023. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.

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With over 50,000 technologists across 21 Global Technology Centers, globally, we design, build and deploy technology that enable solutions that are transforming the financial services industry and beyond.

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For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call +1 212 270 6000.

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For general inquiries regarding JPMorgan Chase & Co. or other lines of business, please call +1 212 270 6000.

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J.P. Morgan Data Center Migration

J.P. Morgan is continually improving the products and services we provide to clients. We are embarking on a significant technology event beginning in 2021 and continuing through 2024 New strategic data centers have been built and will be ready for J.P. Morgan applications in 2021. This includes the J.P. Morgan Host-to-Host and Managed File Transfer applications that are used to exchange files with clients.

Starting in Q2 2022, all client file transmissions will be transitioned to these new strategic data centers.

The goal of this program is to accelerate our modernization efforts, which will allow us to operate more effectively in meeting your technological needs, both now and in the future.

 

Roadmap

 

DCM-Roadmap

Impacts

This event impacts both incoming and outgoing file transmissions and will result in IP address changes for all J.P. Morgan servers. You will have to make changes to your file transmission infrastructure to accommodate these changes.

Examples of the types of changes that may be required include:

  • Application Upgrade — If you are using widely supported applications to exchange files with J.P. Morgan, they must be updated to their most current release levels to meet the applicable security standards for protocols, ciphers, message authentication and key exchange algorithms.
  • Application Retirement — If your application is out of date and cannot support the latest security standards (RFCs 4251-4254), then it is possible that it must be replaced with a new application with a more current set of capabilities. Migration to the new J.P. Morgan environment will not be possible if security standards cannot be met, and safety net accommodations can only be made available for a very limited time.
  • Business Partner Connectivity — Clients with dedicated network connectivity and point-to-point Virtual Private Network (VPN) solutions over the J.P. Morgan Business Partner Network must make several changes during the migration. Client-owned infrastructure components in the J.P. Morgan data centers will be moved, and solutions must be re-engineered.

Due to the nature of this work, it is possible that some of this will require your technical team's engagement both in 2021 for infrastructure design and implementation, and in 2022 for application cutover.

  • Firewall Rules — Your firewalls must be updated to allow traffic to and from the new J.P. Morgan data centers.
  • Hostname Files and Key Stores — If your application uses a known host configuration to cross-reference IP addresses and domain names to public encryption keys (typical with SFTP applications), then this configuration must be changed to accommodate the new J.P. Morgan addresses.
  • Internet and SOCKS Proxies — New IP addresses with fully qualified domain names may need to be configured for internet and SOCKS proxies, if used in your environment.
  • Application Whitelists — Your administrators must make changes to any applications which use IP whitelisting in their configuration as a means to improve cyber controls.
  • AS2 Configuration Changes — If you use an AS2 application, your network and application administrators will have to update web and SOCKS proxies to reconfigure bi-directional AS2 traffic over non-standard port 10443.
  • Business Continuity Configuration — Any changes that are made to your primary configuration must also be applied to your contingency setup.

This is not an exhaustive list of impacts but gives you an idea of the types of things that must be addressed. Your specific actions are determined by your environment and configuration.

Given the nature and extent of these changes, you should plan for an extensive amount of testing for this initiative and know that the J.P. Morgan team will be there to support you during your transition.

We will communicate additional details as they become available. To ensure that you receive these communications, please make sure that your J.P. Morgan relationship team has accurate email addresses for the members of your technical team who are responsible for Host-to-Host and/or Managed File Transfer.

 

Support

Please work with your technical teams and software vendor to address questions about cipher compatibility and configuration. For production issues, please contact the J.P. Morgan Transmissions Control team at 1-800-990-9217. Representatives are available 24 hours a day, seven days a week.