Managed File Transfer Services (MFT). It provides comprehensive file transfer solutions that reduce cost, simplify integration, and increase the manageability and resiliency of file transfers to and from JPMC.

Secure Transport (ST) is an MFT offering that provides integrated, fast, secure, and cost-effective transfer options for transferring data to and from the firm.

We’re Here to Help

Please contact MFTS Support at 1-800-990-9217, (regional phone numbers for locations outside of the U.S. can be found below), or by emailing GTI Transmission Control, if you need assistance with the following:

• Username and/or Password (ask for a retest request)
• Loading keys
• J.P. Morgan test certificates for encryption and SSL connection (ask for a retest request)

Representatives are available 24 hours a day, 7 days a week.

For questions about cipher compatibility and configuration, please contact your technical teams and application vendors for assistance.

For locations outside of the United States, use one of these DID numbers based on your country location - These will re-direct to the Help Desk: