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Managed File Transfer Services

Our Managed File Transfer platform allows you to exchange files with us effortlessly.

Overview

 

Managed File Transfer Services (MFT). It provides comprehensive file transfer solutions that reduce cost, simplify integration, and increase the manageability and resiliency of file transfers to and from JPMC.

Secure Transport (ST) is an MFT offering that provides integrated, fast, secure, and cost-effective transfer options for transferring data to and from the firm.

We’re Here to Help

Please contact MFTS Support at 1-800-990-9217, (regional phone numbers for locations outside of the U.S. can be found below), or by emailing GTI Transmission Control, if you need assistance with the following:

  • Username and/or Password (ask for a retest request)
  • Loading keys
  • J.P. Morgan test certificates for encryption and SSL connection (ask for a retest request)

Representatives are available 24 hours a day, 7 days a week.

For questions about cipher compatibility and configuration, please contact your technical teams and application vendors for assistance.

 

For locations outside of the United States, use one of these DID numbers based on your country location - These will re-direct to the Help Desk:

Location

DID

Argentina

541128221367

Australia

61290038922

Brazil

551149503245

Canada

14169812302

Chile

56224255172

China

862152002565

Germany

496971244509

India

918061383904

Ireland

35316123438

Israel

97297607920

Italy

390288952049

Japan

81367361465

Mexico

525559009713

Netherlands

31207198648

Philippines

63272145525

Poland

48223726130

Russia

74959677287

Saudi Arabia

966112993894

Singapore

6568828987

South Africa

27115070562

Spain

34915161263

Sweden

441793454146

Switzerland

41442068644

Taiwan

886227259631

United Kingdom

442034933380