What's changing

How it's changing

Online and Mobile

Enhanced online functionalities

Starting July, your online experience will be updated to align with our global standards, including:

  • Upfront validation when initiating your wire transactions, including providing the purpose of payment for cross-border and SARIE transactions

  • Real-time transaction status reflected on screen

  • Increased transparency on FX rates and upcoming cut-offs

  • Ability to self-serve for PDF statements

Enhancement of SADAD bill payments initiation

Starting July, you will have a streamlined and standardized experience when creating individual SADAD transactions.

You will also be able to create a Template group, which allows you to initiate SADAD transactions in bulk using existing SADAD templates.

File Transmission

Introduction of validations on Host-2-Host files

Starting from Q3 2026, file validations will be enforced as published in our client guides to help facilitate Straight-Through-Processing (STP).

As a result, some files that previously passed may fail. Please review your files and make the appropriate changes to prevent payment failures.

You will also be able to subscribe to more technical acknowledgements to increase visibility of your transaction processing.

New technical acknowledgements for WPS files submitted via Host-to-Host direct send

You will start receiving L1 acknowledgements for these transactions if you are already set up to receive them for other payment types.

If you are not set up to receive these acknowledgements, you will be able to subscribe to them by reaching out to your relationship team.