Key takeaways
- With customized solutions and support from J.P. Morgan Payments, Mettler-Toledo transformed its treasury operations through digitization and automation, eliminating manual processes
- Achieving remarkable efficiency and cost savings, Mettler-Toledo set a new standard for treasury excellence in the industry
- This solution has been recognized as the Highly Commended Winner in the Best Treasury Transformation Project category at the Adam Smith Awards Asia
About
Mettler-Toledo, a global leader in precision instruments, has demonstrated exceptional innovation in transaction management, particularly in its complex operations in China.
With over 35 years of presence in Greater China, Mettler-Toledo operates 17 entities, including manufacturing sites, R&D centers and offices.1 Their Chinese operations contribute significantly to Mettler-Toledo’s sales and global production, underscoring the sophistication required to address its financial challenges.
The challenge
With its large scale and operations, Mettler-Toledo China faced several challenges.
High volumes of manual cross-border and intercompany transactions meant that the team had to deal with cumbersome processes. The need for physical documentation led to inefficiencies and delays in transaction processing.
The Mettler-Toledo China team, serving a domestic market with over half of its products and thousands of local customers, faced challenges due to a manual accounts receivable (AR) reconciliation process. This labor-intensive and time-consuming process significantly hindered operational efficiency.
Additionally, Mettler-Toledo’s global footprint and differing time zones further complicated liquidity operations, resulting in inefficient liquidity management.
The solution
Mettler-Toledo embarked on a transformative journey with the support of J.P. Morgan Payments, marking a pivotal shift in its treasury operations in China.
At the heart of this transformation was the participation in China's Cross-Border Simplification Program (CSP). This strategic move transitioned Mettler-Toledo to a document-free cross-border payment process,eliminating the cumbersome manual documentation that had long hindered transaction efficiency.
Further enhancing this transformation was the introduction of an automated AR reconciliation system through host-to-host integration. By incorporating a Virtual Reference Number (VRN) solution directly into Mettler-Toledo’s ERP system, the company achieved unprecedented levels of accuracy and efficiency, drastically reducing manual effort and freeing up valuable resources.
The highlight of this transformation was the development of a customized liquidity management solution. This innovation granted Mettler-Toledo China the ability to access external funding on a same-day, as-needed basis, optimizing working capital utilization and greatly reducing interest expenses.
Through these intuitive solutions from J.P. Morgan Payments, Mettler-Toledo not only overcame its financial hurdles but set a new standard for treasury excellence in the industry.
“At J.P. Morgan Payments, we’re dedicated to providing industry-leading solutions tailored to our clients’ unique needs. With our deep understanding of local financial landscapes and global reach, we’re ideally positioned to help companies like Mettler-Toledo overcome complex challenges.”
Rani Gu
Deputy President of JPMorgan Chase Bank (China) Company Limited Head of Payments and Head of Treasury Services Product, Greater China, J.P. Morgan
The results
These solutions have propelled Mettler-Toledo to new heights of efficiency, achieving remarkable process efficiencies and cost savings.
By eliminating physical documentation, Mettler-Toledo streamlined their cross-border payments operations. Transaction times are reduced from 3-4 days to just 1 day, freeing up a full-time equivalent across the organization. Mettler-Toledo will now also be able to save approximately 10,000 pages of physical documents annually.
Additionally, the VRN-based AR reconciliation system automated processes, enhancing accuracy while reducing manual intervention. With improved funding access, Mettler-Toledo overcame liquidity constraints, saving substantial annual interest fees.
“The results have been transformative. We now have enhanced liquidity management and a new standard for financial efficiency in our operations. J.P. Morgan Payments didn’t just solve our current problems; they created a foundation for future growth.”
Sarah He
Head of Asia Finance SSC, Mettler-Toledo
Discover how to optimize your treasury operations in China and the broader Asia-Pacific with our expert local team.
References
Mettler-Toledo. “梅特勒托利多(METTLER TOLEDO)：全球卓越的精密仪器及称量称重解决方案”. Accessed Jun 24, 2025.
