JON LLOYD, HEAD OF FINANCIAL INSTITUTIONS SALES, EUROPE
The objectives of doing things in a more digital, resilient and efficient manner might have accelerated in 2020 but it was a journey the financial institutions industry has been on for a number of years.
So what is truly new? We think three things are going to really shape the industry in the coming years — digital coins, platform as a service and ESG.
They might even complement each other as drivers of fundamental change in how we operate and manage transaction banking, in ways not yet fully appreciated or priced in.
While the jury is out on how these topics might evolve, we can be confident that 2021 will be an exciting year for our industry.
Perhaps the most reassuring view of all is that the challenges of 2020 did not break the basic building blocks of transaction banking. It was a year of immense determination and resiliency and it is these attributes that we believe set the path for a brighter 2021.
As you look for opportunities to meet the challenges that this year will bring, we would like to extend an open invitation to meet with our wholesale payments and treasury experts on any of the topics detailed in this outlook or any other topic on your agenda, at a time convenient to you.
We would be delighted to meet and discuss these takeaways in greater detail. Please contact your J.P. Morgan representative.
The most recent edition of Sibos delivered a far-reaching and forward-thinking agenda on the power of innovation and the future of sustainable banking. Here we reflect on the key takeaways for our financial institutions community.
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