5 min read
Key takeaways
- Avis Budget Group automated its payment processes using J.P. Morgan and Oracle’s integrated banking solution, helping eliminate manual work and reducing operational costs. The company saved over 32 hours of work per month—freeing up treasury and IT teams to focus on higher-value activities
- With direct integration between Oracle Cloud ERP and banking services from J.P. Morgan, Avis Budget Group gained near real-time insights into cash positions, improving liquidity management, forecasting and reducing reconciliation efforts
- The integration eliminated 80 hours of IT involvement, allowing the treasury team to focus on higher-priority tasks and achieve significant cost reductions, all while implementing the solution in just a few weeks
About
Avis Budget Group (ABG) is a prominent global provider of mobility solutions, operating through its Avis, Budget and Zipcar brands. Operating in over 180 countries, ABG manages a vast fleet of vehicle rentals—including car and truck rentals, car sharing and fleet management solutions—and processes millions of rental transactions annually.1
The challenge
ABG faced the challenge of managing a high volume of invoices and payments across a complex operational landscape shaped by years of acquisitions. According to Hendrata Susanto, Director of Financial Systems at Avis Budget Group, these acquisitions left the company with disconnected financial systems and inconsistent procedures across regions, making it difficult to achieve real-time financial visibility and operational efficiency.
With an average rental fleet of 671,000 vehicles across approximately 10,250 locations and 39 million rental transactions annually, ABG’s scale demanded a more unified and efficient approach to treasury operations.2,3 The fragmented, manual nature of its existing systems hindered its ability to reduce costs, improve analytics and manage liquidity effectively.3
To address this, ABG set out to transform its global financial infrastructure by standardizing procedures worldwide, consolidating into a single global General Ledger and enhancing visibility and data analytics.3 It deployed Oracle Fusion Cloud Enterprise Resource Planning (ERP) and implemented an integrated banking solution co-developed by Oracle and J.P. Morgan Payments—streamlining payments, reducing manual work and unlocking near real-time financial insights across the organization.3
The implementation
In collaboration with J.P. Morgan Payments and Oracle, ABG implemented Integrated Banking services that offered prebuilt, turnkey connectivity. This innovative solution significantly reduced the technical effort and timeline required for the implementation, allowing ABG to go live within weeks.3 The integration provided ABG with connection between its Oracle Cloud ERP and J.P. Morgan banking services, enabling efficient payment processing and enhanced financial management.3
With Oracle and J.P. Morgan Payments handling the behind-the-scenes technical aspects, ABG eliminated the need for manual file transfers and decreased time spent on administrative tasks. "The benefit of this integration is that it is managed automatically by Oracle and J.P. Morgan, reducing our maintenance efforts,” shares Susanto.
"Using Oracle with J.P. Morgan simplifies the initial setup and configuration. By harnessing innovative tools and without the burden of technical complexities typically associated with a modernization project, ABG’s solution was implemented in just weeks."
Hendrata Susanto
Director, Financial Systems at Avis Budget Group
The solution
ABG has eliminated the need to manually exchange payment files with the bank for processing and approval. With Integrated Banking, all operations run seamlessly within ABG’s existing ERP configurations.4 Additionally, ABG can access a full suite of treasury services products without having to navigate multiple systems.4 This streamlined approach enabled rapid integration and extended benefits across reporting and reconciliation, delivering greater efficiency and control.4
According to Susanto, the integration empowered frictionless payment initiation and processing directly from Oracle Cloud ERP, which reduced manual intervention and errors. Plus, the solution has fully automated vendor payments and significantly enhanced reporting capabilities for ABG, providing near real-time payment status visibility within the Oracle platform.
ABG can now easily adopt new features and expand into new markets without major reconfiguration.4 The solution also ensured smooth data flow between systems, enhancing decision-making by offering a unified view of financial data.4 These features collectively improved efficiency, reduced costs and provided a secure, streamlined treasury management experience. ABG also gained a comprehensive suite of banking services—including account onboarding, transaction tracking and enhanced reconciliation and reporting, all accessible through Oracle Cloud ERP.
Susanto highlighted key benefits of the solution:
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Enhanced efficiency and cost savings: The integrated solution enabled ABG to automate its payment processes, reducing manual work and lowering operational costs. By eliminating time-consuming administrative tasks, the ABG Treasury team can now focus on strategic initiatives and higher-priority work. The company has achieved significant cost savings by streamlining its payment operations and reducing the need for IT involvement.
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Improved liquidity visibility: With near real-time visibility into cash positions and liquidity, ABG can make informed financial decisions and optimize its cash management strategies. The integration facilitates efficient cash forecasting and supports straight-through processing, minimizing manual reconciliation and boosting operational efficiency.
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Scalability and future-proofing: The scalable nature of the integrated solution allows ABG to easily adopt new features and expand into new markets without major reconfiguration. The company can seamlessly integrate additional functionalities, such as account validation services and virtual cards, to support its growth ambitions.
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Enhanced security and compliance: By managing connectivity directly between Oracle and J.P. Morgan Payments, the solution bolsters ABG's security and compliance.5 The integration reduces the risk of fraud and enhances data exchange, ensuring a secure and streamlined treasury management experience.
"The successful collaboration between Treasury, Accounts Payable, Financial Systems and J.P. Morgan has been instrumental in developing solutions that enhance profitability and support ongoing improvements. This achievement underscores the power of teamwork, where shared expertise and a unified vision led to meaningful and enduring results."
Charlie Correa
Director of Treasury, Avis Budget Group
The results
Implementing the integrated solution from Oracle and J.P. Morgan Payments granted ABG all the advantages of a leading-edge ERP, plus the efficiency of a seamless connection between that platform and its bank.
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Streamlining the payment process also resulted in significant cost reductions in terms of time and resources. For example, the company eliminated approximately 180 hours associated with involving the IT team in the implementation effort.7 Hours are also saved for the ongoing maintenance of the connectivity.
As ABG continues its Treasury modernization project, it anticipates further efficiency gains through centralization and simplification. The company plans to implement additional integrated products, such as account validation services and virtual cards, and it aims to deploy the solution globally as available.8
"I am very excited to engage in new initiatives with J.P. Morgan and Oracle, review them, and deploy them as needed."
Hendrata Susanto
Director, Financial Systems at Avis Budget Group
Learn more about how Integrated Banking services for Oracle Fusion Cloud ERP can benefit your business here.
References
Susanto, Hendrata, Director of Financial Systems at Avis Budget Group. Interview by J.P. Morgan Payments. March 11, 2025
JPMorgan Chase & Co. "Embedded Solutions for Oracle B2B Banking." Accessed July 9, 2025
Susanto, Hendrata, Director of Financial Systems at Avis Budget Group. Interview by J.P. Morgan Payments. March 11, 2025
Correa, Charlie, Director of Treasury at Avis Budget Group. Interview by J.P. Morgan Payments. July 2, 2025
Susanto, Hendrata, Director of Financial Systems at Avis Budget Group. Interview by J.P. Morgan Payments. March 11, 2025
Correa, Charlie, Director of Treasury at Avis Budget Group. Interview by J.P. Morgan Payments. July 2, 2025
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