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6 min read

Key takeaways

  • An inefficient month-end close process costs more than staff time. It can result in financial reporting errors and delays confident decision-making around growth, reserves and capital allocation that depend on timely financials.
  • You don’t need a technical overhaul to make reconciliation more efficient. Better data from your banking platform and standardized payment processes can reduce friction right away.
  • Automation exists on a spectrum. Consider your payment volume and technical resources to find the right level of automation.

Month-end close can feel like assembling a puzzle with half the pieces missing—on deadline. Manual tasks slow finance teams down, but so do processes that don’t give them the information necessary for accurate, timely reconciliation.

“It’s one of the biggest headaches companies have at all sizes because month-end close comes often and quickly,” said Mario Jimenez, senior treasury management officer at J.P. Morgan. “You’re often pulling data from multiple sources and do not have all the information needed, especially on the accounts receivable side where remittance/addenda information is provided through multiple channels and controlled by your customer.”

Here, Jimenez walks through strategies to streamline accounts payable and receivable reconciliation—and explains why the benefits go beyond time savings.

Why your month-end close process matters

A stronger month-end close process supports:

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    Reliable financial modeling

    You can’t confidently analyze your cash position while your team is still reconciling last month’s payables and receivables. Faster closes mean you can spot fluctuations and make informed decisions about reserves and capital allocation, which allows companies to move fast and make informed financial decisions more precisely. This process is critical when analyzing working capital.

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    Transaction accuracy

    Errors requiring post-close adjustments have a real cost. They can lead to unnecessary borrowing or missed investment opportunities. Strong reconciliation processes help you catch duplicate or missed payments and invoices, as well as fraudulent transactions, early.

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    Acquisition and financing readiness

    Prospective buyers, investors and lenders look closely at financial operations. “If you’re considering obtaining lending, raising capital or a potential sale in the next few years, you need to make sure your month-end close and financial reporting is quick and accurate,” Jimenez said.

     

Our team can help you build efficient payment and reconciliation processes. 

Contact a banker

     

Modernizing your reconciliation processes

There’s a range of ways to improve month-end reconciliation processes, each of which offers meaningful time savings. The right approach for your business depends on your payment patterns, existing financial infrastructure and technical resources.  

1. Get better data

Use your banking platform to get better information on a reliable cadence. For example:  

  • You can schedule J.P. Morgan Access to generate reports at the cadence that works best for your team (daily, weekly or aligned to close). You can also schedule transaction reports for automated delivery—including email distribution—at defined intervals. It’s important to align the file format specification with what your ERP ingests most effectively (e.g., CSV or BAI2).
  • ACH Reconcilement Services breaks batched ACH entries into the underlying individual transactions. This gives your team clear visibility into each payment included in a batch (payer/payee and, when available, reference details), making it easier to match items to payables, reduce manual research and speed up reconciliation.
  • Electronic Data Interchange (EDI) reporting delivers remittance/addenda details that travel with ACH payments in clear, easy-to-read formats. This enhances bank statement transaction data by providing richer payment context (e.g., invoice references, payer details and line-item information), which helps accelerate cash application, reduce manual research and support faster, more accurate reconciliation.
  • Check account reconciliation reports provide visibility into checks paid, checks outstanding and exception items. Through our Full Account Reconciliation Plan services, we can transmit a fully reconciled file back to your ERP to streamline reconciliation and support a faster, cleaner month-end close. It can create significant time savings for businesses issuing a high volume of physical checks.
  • Check Return Services alerts you when any check deposits are returned. This supports effective reconciliation and improves cash positioning by providing immediate visibility into exceptions so you can act quickly to follow up on receivables, reduce delays and minimize downstream processing impacts.

Work with your banker to identify and address the specific gaps slowing your reconciliation. 

2. Standardize how customers pay you

Inconsistent payment methods and remittance information are often the reason account receivable is harder to reconcile than accounts payable.

“When you don’t control how customers pay you, how they send you information and when they send it, you end up piecing together what it was for and how to apply it,” Jimenez said.

Companies that do this well standardize accepted payment methods and the information required with each payment. Communicate those expectations to both customers and your sales team, who may not realize flexible payment terms create accounting friction.

3. Automate receivables end-to-end

Full automation typically takes about two months to integrate and test, but for companies with sufficient payment volume, the time savings can be significant.

Encrypted connections between your bank and your accounting or ERP system are designed to help facilitate secure payments and receivables data flow and can help enable automatic matching and posting to open invoices—when the required remittance data is available and your ERP is configured to use it. Achieving this typically requires collaboration between your company, your bank and your ERP team.

“One client said it cut their reconciliation time in half and reduced errors,” Jimenez said.

 

File downloads

End-to-end automation

How it works

You can request reports on a cadence that works for your team. You can also schedule transaction reports to pull at regular intervals. Align file format specifications with your ERP.

Encrypted/embedded connections between your bank and ERP system open an avenue to match payments and invoices for automatic reconciliation. Fully automated receivables reporting can send data on all payments received through lockbox, ACH, wire and check straight to your ERP.

Implementation effort

Low—no technical integration required

Higher—integration and testing typically take about two months

Technical resources needed

Minimal, just an understanding of how your systems manually ingest files

Collaboration between your company, bank and ERP team

Best for

Any company looking to ingest balance and transaction data

Companies with sufficient payment volume to justify integration investment

Time savings

Moderate—some manual steps remain to manually export data.

Significant—manual work focuses on managing exceptions, not routine tasks.

Next steps

Consider reaching out to your banker when you’re:

  • Seeing transaction volume grow faster than your processes can keep up with
  • Having trouble accessing useful, actionable transaction details
  • Struggling to hit month-end close deadlines
  • Catching frequent reconciliation errors

Your banker can help you make and receive payments and rethink how those transactions flow through your operations. “I tell clients to think of me as an extension of their finance team,” Jimenez said. “I have experience working with a wide range of clients companies and can provide insights into best practice.”

The accounting and treasury team members who handle AP and AR day to day—and know your company’s pain points firsthand—should be part of those conversations. 

We’re here to help

Our payment solutions can help you build efficient, reliable processes to support sustainable growth. Whether you’re ready for fully automated receivables or simply looking to save time at month-end close, J.P. Morgan bankers and industry specialists are ready to help.

JPMorgan Chase Bank, N.A. Member FDIC. Visit jpmorgan.com/commercial-banking/legal-disclaimer for disclosures and disclaimers related to this content.

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