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Gerry Murphy:

J.P. Morgan has been covering higher education for 150 years. We have a national practice, but we deliver that through local teams. The Higher Education Summit is a cross-section of large, small, public, private higher-education institutions from across the country.

Lauren Osborn:

It's an opportunity for senior leaders in the higher-education field to connect with each other and talk about the issues that are the most pressing ones in the industry.

Kelli Shomaker:

I have been attending the J.P. Morgan Higher Ed Summit since its initial existence five years ago. It's a great opportunity to come and network with my peers, to collaborate, to think about the issues that higher education currently faces.

Christopher Olt:

The agenda, the topics, the quality of the panelists have all been really attractive and relevant, and the people that J.P. Morgan brings together is such a great group. I think there are so many challenges to the traditional college-aged enrollment, and the associated revenues, and the ability to monetize the existing assets in a sustainable and mission-appropriate way is really important and something that every institution, regardless of size, is dealing with.

Curtis Reed:

We're having this dialogue with universities to get their perspective on how they're thinking about building curriculum, how to make sure their students are best prepared for professional life.

Kelli Shomaker:

I think one of the most important decisions that we are making today are the technology investments that will carry us forward into the next 20 years.

Gerry Murphy:

So J.P. Morgan can help with that because we have a whole suite of treasury products that are tech-based, that help automate solutions such as paying vendors, paying students, and collecting revenues. So becoming less manual, more automated, is one way of becoming more efficient and reducing costs.

Curtis Reed:

You could be a really small university in Kansas, or you can be the largest university in Chicago. We feel like we are uniquely positioned to be able to work with all ends of that spectrum.

END

Declining enrollment, budget pressures, mounting modernization demands and rising student expectations are reshaping the financial model of higher education. Five strategies are defining how institutions respond: revenue diversification, mission alignment, enterprise resource planning (ERP) modernization, student career readiness and the evolving economics of college athletics.

These priorities dominated discussion at the 5th Annual J.P. Morgan Higher Education Summit, where finance and academic leaders from institutions around the country shared how they’re navigating each one.

Alternative, student-centric revenue strategies are becoming standard

 


 

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    Revenue: Falling enrollment is pushing institutions from one-off revenue ideas toward institution-wide diversification strategies.

Falling enrollment and growing pressure on funding and traditional tuition-driven models are pushing institutions toward more intentional, scalable revenue strategies.

The pool of college-ready high school graduates is entering a projected long decline: Western Interstate Commission for Higher Education’s (WICHE) latest projections have the class of 2025 as the peak, with graduate counts falling through 2041.1

“There’s competition to fill the seats in every university, putting a lot of pressure on the traditional model that universities use.”

For some smaller private institutions, the pressure is clear; some have closed or have been acquired by stronger institutions in the past year.

The response is a shift from one-off revenue ideas toward institution-wide strategies. Universities that have long been “very tuition-dependent, especially on undergraduate tuition,” as Murphy put it, are now looking to generate non-tuition revenue through monetizing research; name, image, likeness (NIL); underutilized real estate; and sports revenue.

For Baylor University, the driver is affordability. “We’re really trying to diversify those revenue streams so we become less and less dependent on tuition, particularly undergraduate tuition,” said President Linda Livingstone. “That really is because of the concerns and questions about affordability.”

Several institutions have already built structural vehicles for this. Purdue University defined alternative revenue as all revenue outside undergraduate tuition and set a goal to scale it by $100 million over four years. Vanderbilt University created Vanderbilt Enterprises to build sustainable new revenue streams in areas closely linked to its existing institutional strengths.2

“Every institution is challenged with finding the mission-appropriate way to generate revenue that’s sustainable and meaningful.” The takeaway, he said, is that institutions “shouldn’t discard the little things, because many of the little things can add up to a big thing.” The ability to monetize existing assets “in a sustainable and mission-appropriate way is really important and something that every institution, regardless of size, is dealing with,” Olt said.

Mission is shaping institutional strategy


 

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    Mission: The most effective diversification strategies aren’t chosen for financial reasons alone—they're filtered through institutional identity.

Institutional identity shapes strategy—from hiring and partnerships to governance, research priorities and the way leaders communicate change. The challenge for institutions is determining which diversification strategies align with their mission and strengths.

For Kelli Shomaker, senior vice president for business and administration and CFO of Auburn University, that filter comes down to three words written on the institution’s seal. “One is ‘instruction,’” she said. “We begin by instructing, as a land-grant institution, all the citizens of our state. The second word is ‘research.’ It is our job as a land grant to bring practical, everyday applicable research to the citizens of our state, the nation and the world. And the third word is ‘outreach.’ It is our job to take what we learn in the classroom and take it to the citizens.” That mission, she said, “guides me every single day in making the financial decisions that I need to make about Auburn University.”

Every decision that we make at Baylor... is always driven back to [our] mission statement."

Livingstone described a similar approach. “Every decision that we make at Baylor, particularly the most strategic decisions, are always driven back to that mission statement,” she said. Under Livingstone, Baylor made R1 research status a concrete institutional goal, reallocating funds to doctoral programs and research grants through its Baylor in Deeds strategic plan, which emphasizes interdisciplinary research in engineering, computer science and the health sciences—all while preserving its faith-based identity.3

Olt, Wesleyan’s CFO, pointed to Baylor’s as an example of how mission can lead schools toward different strategic priorities. While praising Baylor’s graduate and professional growth and its focus on “meeting a market need in a moment,” he said the same approach would not fit Wesleyan’s playbook.

“We believe in a really broad, liberal education,” Olt said. “We want to create creative, innovative minds, critical thinkers, people that can dialogue with people who disagree with them. But we also know you need a job, too.”

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Let’s discuss how these trends apply to your institution—and next steps.

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ERP modernization reaches far beyond the IT department


 

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    ERP: Modernization is a test of whether the whole institution can change how it works.

As colleges and universities face tighter budgets, rising operating complexity and growing expectations for transparency, many are finding that manual processes and disconnected systems can no longer support the decisions leaders need to make. That pressure is accelerating enterprise resource planning (ERP) modernization  and automation across finance, procurement, tuition collection, risk management and governance—not just IT.

As Gerry Murphy noted, the push toward automation is only growing as AI raises expectations for faster, more connected institutional systems.

At Baylor, ERP modernization was never simply an IT project but a test of whether the whole institution could change how it works, Livingstone said.

Baylor’s ERP investment proved critical during a recent budget assessment, Livingstone said. “If we had not implemented that ERP system several years ago, we would not have had the transparency into our financials at a granular level that we needed to engage in the budget assessment process,” she said. “In fact, we had department chairs and deans who said, ‘I never knew that much about my budget before.’”

“When we map processes from end to end, whether it’s receiving student payments or paying vendors, we find opportunities to streamline operations.”

New technology alone won’t create lasting change. Institutions also need adoption, process discipline and a clear view of how work moves across the organization. "Higher education institutions have a significant opportunity today to improve their operations."

For Auburn’s Shomaker, modernization is also a way to use data to better understand student demand and remove friction from the student experience. “I need to dig deep into our data to see where those inefficiencies are, where we can use the data to make better data-informed decisions on our campus and define what the programs are that our students most want and need,” she said. That includes “eliminating bottlenecks,” she said, such as the frustration students face when they can’t get into the classes they need. Modernization, she added, “is one of the most important decisions that we are making today.”

Career outcomes move to the center of strategy

 


 

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    Career outcomes: Alumni job outcomes are under intense scrutiny—and universities face enrollment consequences if they fall short.

Career outcomes have always mattered to colleges and universities. What’s changed is the scrutiny: With skepticism about the value of a degree, tuition sensitivity and enrollment pressure all rising, graduates’ ability to secure meaningful, well-paying jobs now sits closer to the center of institutional strategy—shaping enrollment, reputation and long-term financial health.

“It’s not just about graduation rates or scores,” Osbourn said. “It’s about what that outcome actually looks like. What jobs do you get? Are graduates well-paid?  This is a critical factor which is increasingly driving enrollment and the success of the school overall.”

Some leaders framed this as a core expression of their institutional mission. Baylor’s Livingstone said the university’s responsibility extends beyond preparing graduates for their first job—helping them “ adapt and grow as the economy and workforce evolve” and equipping them to be continuous learners and critical thinkers as technology reshapes the work they’ll do.

Leaders emphasized that financial literacy, career readiness and personal development should be embedded throughout the student experience, from orientation through graduation, rather than treated as standalone initiatives.

Institutions are also working across a wider network—bringing together peer institutions, employers and community partners to support students at every stage. As Osbourn said, “We’re  trying to help organizations prepare their students to be successful by partnering across the whole higher education ecosystem,” pointing to efforts ranging from workforce training and continuing education to résumé reviews, interview preparation and financial literacy programming.

Wesleyan’s Olt added that workforce readiness is driving a “curricular evolution,” with new technologies such as AI reshaping what institutions teach and how. For Shomaker, the throughline is affordability: “We have to keep higher education affordable and ensure students see a meaningful return on their investment.”

College athletics enters a new era of professionalized operations


 

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    Athletics: The new direct-compensation model is forcing institutions to treat athletics less like a tradition and more like a business.

Colleges and universities are navigating a rapidly changing athletics landscape as new compensation models, shifting conference affiliations and rising operating costs reshape financial planning.

The financial model shifted in the 2025-26 academic year on two fronts. Alongside the third-party NIL earnings that have reshaped recruiting since 2021, participating NCAA Division I schools gained the ability to direct up to $20.5 million a year in institutional revenue to student-athletes—the first time those schools could compensate players directly rather than through scholarships alone.4

Athletics remains a powerful driver of institutional visibility and engagement, creating new pressures for institutions to balance investment, innovation and financial sustainability. Baylor’s Livingstone highlighted this challenge, noting that as a Christian university, “affordability matters a lot”—even as the school works to balance long-term competitiveness and mission.

Auburn’s Shomaker noted the role J.P. Morgan played in facilitating these conversations by bringing “a whole set of experts that have been working in the space for years” to the university to engage in “a direct conversation with myself, the president and the athletic director about how to actually make this new enterprise of NIL financially sustainable for the institution and for the athletic department.”

The new compensation model is also prompting CFOs to rethink capital structure. Osbourn noted that as institutions absorb these costs, some are establishing commercial paper programs or working more closely with their endowments—ensuring they can access liquidity quickly and stay nimble as NIL evolves.

Michigan State University is another example. The university designed Spartan Ventures to professionalize athletics operations and create new revenue engines with commercial discipline. Villanova University’s athletic department is building a sustainable funding model through philanthropy and corporate partnerships. Across institutions, stadiums and arenas are being reevaluated as “365-day” mixed-use assets rather than game-day-only facilities.

“Student-athletes are in charge of their businesses now.”

While NIL and the evolving NCAA landscape are forcing institutions to rethink the financial model of college athletics, they are also creating new responsibilities for student-athletes—many of whom are managing significant business and financial decisions for the first time. Kayvon Thibodeaux, a New York Giants linebacker among the first student-athletes to earn from NIL after the 2021 rule change, thinks these efforts should begin early. Financial education, he said, “should be a part of that early freshman orientation.” And the stakes are real: “Student-athletes are in charge of their businesses now,” he said—making it essential for institutions to build the support systems needed to help them succeed while still in school.

Where mission, minds and money meet

Across all five trends, one conviction runs consistently: Institutions that navigate today’s financial pressures most effectively treat mission not as a constraint on strategy but as its foundation.

From revenue diversification and ERP modernization to the evolving economics of college athletics and student financial readiness, the themes that emerged reflect a single underlying challenge: sustaining an institutional identity that is often more than a century old while adapting fast enough to meet what’s next. The institutions best positioned to do both are those building the financial infrastructure, operational discipline and cultural alignment to treat all of it as one strategy, not separate problems.

How J.P. Morgan serves higher education

J.P. Morgan works with colleges and universities across the country to navigate the financial and operational decisions that shape institutional performance—from treasury and liquidity management to strategic advice on capital structure, revenue diversification and long-term planning. We’re here to help higher education leaders build the financial foundation their institutions need to grow, adapt and fulfill their mission for generations to come.

 

Meet our team

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    Curtis Reed
    Head of Government and Healthcare, Higher Education and Not-for-Profit Banking

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    Gerry Murphy
    Industry Executive, Higher Education Banking

References

1.

Western Interstate Commission for Higher Education, Knocking at the College Door: Projections of High School Graduates, 11th ed. (Boulder, CO: WICHE, 2024), https://www.wiche.edu/knocking/

4.

College Sports Commission, Rules and Policies (2025)

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