JPMorgan Chase Bank N.A., India Branches

Customer Service Policies / Guidelines / Codes

  1. Deposit Policy
  2. Cheque Collection Policy
  3. Grievance Handling Policy
  4. Customer Compensation Policy
  5. Information on Banking Ombudsman
  6. DICGC Notice
  7. Fair Practice Codes for Lenders
  8. Policy on Collection of Dues and Repossession of Security
  9. Operational Procedure for Settlement of Claims of Deceased Depositors and Missing Persons
  10. Internet Banking Policy
  11. The Bank is a member of Banking Codes & Standards Boards of India (BCSBI)
  12. Customer Rights Policy

Statement of Commitment to the FEDAI Code of Conduct

Forms / Terms & Conditions

Other Related Information


Privacy Policy

Learn More

Further regulatory and financial information relating to JPMorgan Chase & Co. can be found in Investor Relations. For additional country-specific regulatory information, please Select another country.

J.P. Morgan is a marketing name for businesses of JPMorgan Chase & Co. and its subsidiaries and affiliates worldwide.

You can view and print pdf files while you are online using Adobe® Reader® software. If you do not have that software, you may download it for free at the Adobe site now.

This is a link to a third-party site. Note that the third party’s privacy policy and security practices may differ from J.P. Morgan standards. J.P. Morgan assumes no responsibility nor does it control, endorse or guarantee any aspect of your use of the linked site.


Copyright © 2020 JPMorgan Chase & Co. All rights reserved.