- 1919: Guaranty Trust Company becomes a U.S. correspondent of the Tata Industrial Bank of India and renders direct banking and merchant services throughout British India.
- 1920: Equitable Trust Company of New York sends two representatives to Mumbai and Kolkata. The representatives spend an extended period of time in India and by 1921 a representative office is established. The representatives operate in India until 1929.
- 1922: J.P. Morgan & Co. in New York and Morgan Grenfell, its affiliated partnership in London, take an ownership interest in the merchant banking firm of Andrew Yule & Co. Ltd. in Kolkata.
- 1945: Chase National Bank opens its first representative office in Mumbai. Initially located at the Taj Mahal Palace hotel, the office moves to the New India Assurance Building within a year.
- 1980s: The firm’s business in India broadens to include investment banking, cross-border capital market activities and financial advisory services.
- 1993: J.P. Morgan enters into a joint venture with the Industrial Credit and Investment Corporation of India (ICICI) and raises funds in the domestic market for public and private sector clients. In the following year, J.P. Morgan forms a second joint venture with ICICI to offer investment management services in India.
- 1994: J.P. Morgan obtained branch license and opened a branch in Mumbai to conduct full commercial banking operation.
- 1994: Chase Manhattan Bank and its affiliates help arrange two of the largest international financings for Indian corporations: a US$250 million European bond issue by iron and steel manufacturer Essar Gujarat Ltd., and a US$250 million revolving credit facility for the State Bank of India.
- 1996: J.P. Morgan & Co. jointly leads the first Global Depositary Receipt issue for an Indian financial institution, a $200 million GDR issue for the Industrial Credit and Investment Corporation of India Limited (ICICI).
- 1999: J.P. Morgan & Co. opens its first branch in India at Vakils House in Mumbai.
- 2002: JPMorgan Chase establishes its global service center in Mumbai to support every line of business at JPMorgan Chase.
- 2007: J.P. Morgan launches the Commercial Bank in India. In the same year, J.P. Morgan Asset Management receives its license to sell to retail investors in India. This is followed by the launch of its first mutual fund, the J.P. Morgan India Equity Fund.
- 2008: J.P. Morgan helps raise more than US$20 billion for Indian corporations through domestic and international offerings.
- 2011: JPMorgan Chase opens a Global Service Center in Hyderabad.
- 2016: J.P. Morgan opened three branches in India - in New Delhi, Devanahalli (near Bengaluru) and Paranur (near Chennai).
- 2019: JPMorgan Chase announces a US$25 million philanthropic commitment to India, alongside the World Bank, in the area of workforce development and skills to align with the Indian economy.
- 2019: J.P. Morgan expanded Commercial Banking in India to serve local midcap companies
- 2021: The firm’s new campus in Hyderabad opens. This is the firm’s largest campus in Asia Pacific, and consolidates employees who work in technology, risk, operations, and support services.
- 2022: J.P. Morgan launched its international banking unit in GIFT IFSC in Gandhinagar.
Important notice
J.P. Morgan is aware of imposters, websites and social media channels—such as WhatsApp groups—posing as J.P. Morgan offering investment advice, financing solutions, and soliciting money from individuals for high return investments and processing charges for high value loan amount, among others.
J.P. Morgan has not authorized any entities or individuals to use its intellectual property rights or make references to J.P. Morgan or JPMorgan Chase in any way. J.P. Morgan does not offer its products/services to retail individual clients in India and will never contact anyone on WhatsApp or any social media platform to offer its services. Click here for more information on J.P. Morgan’s presence in India.
Please remain alert and do not respond or take any action in relation to these scams. If you think you or someone you know has been scammed, please report the matter to police.
About us
Our physical presence in India dates to 1945 when predecessor Chase National Bank opened a representative office in Mumbai. Today, we provide clients in India a comprehensive range of corporate and investment banking services. Our centers in Mumbai, Bengaluru and Hyderabad support operations globally.
We have operated in the Asia Pacific region for over 100 years, and today are present across 17 markets in the region. Clients rely on our global strength, local expertise and leadership across our lines of business.
In Asia Pacific, we are committed to helping promote economic growth and economic inclusion through our key philanthropic initiatives in the areas of workforce readiness, small business development and financial capability. Our investments aim to increase the number of quality jobs created for the underserved individuals and communities, helping small businesses become more sustainable, as well as assisting marginalized people in gaining access to affordable financial products so that they can become more financially secure. This shared commitment to the community drives our Foundation’s giving and employee engagement and volunteering activities across the region.
J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. As announced in 2020, JPMorganChase will deploy $2 billion in philanthropic capital around the world by 2025. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.
Our local history
With a legacy dating back to 1799, we have a history of demonstrating leadership during times of both economic growth and financial instability.
What problem can we solve together?
At J.P. Morgan Asset Management, we believe investors deserve an expert global partner they can trust to step up and deliver strong outcomes.
We provide credit, financing, treasury and payment solutions to help your business succeed. We also offer best-in-class commercial real estate services for investors and developers.
Putting your long-tenured investment teams on the line to earn the trust of institutional investors.
Providing investment banking solutions, including mergers and acquisitions, capital raising and risk management, for a broad range of corporations, institutions and governments.
Direct access to market leading liquidity harnessed through world-class research, tools, data and analytics.
Your partner for commerce, receivables, cross-currency, working capital, blockchain, liquidity and more.
Helping institutional investors, traditional and alternative asset and fund managers, broker dealers and equity issuers meet the demands of changing markets. We also offer Depositary Receipts services for Indian corporates.
India disclosures
- Deposit Policy
- Cheque Collection Policy
- Grievance Handling Framework - India
- Customer Compensation Policy
- Information on Banking Ombudsman
- DICGC Notice
- JPMCB India is registered with DICGC
- Fair Practice Codes for Lenders
- Policy on Collection of Dues and Repossession of Security
- Operational Procedure for Settlement of Claims of Deceased Depositors and Missing Persons
- Internet Banking Policy
- JPM Gold Card Scheme for Exporter clients
- The Bank is a member of Banking Codes & Standards Boards of India (BCSBI)
- Customer Rights Policy
- Citizen’s Charter
- Please visit “RBI Kehta hai” to learn about safe banking and financial practices
- Prudential Norms pertaining to Income Recognition, Asset - Classification and Provisioning
- Merchant service guidelines
- Account opening forms for Corporates
- Application form for MSME loans
MSME loan application disposal status
Branches |
No. of MSME applications received |
Applications reviewed and approved |
Applications rejected |
Applications processed |
|---|---|---|---|---|
| Mumbai Branch | NIL | NIL | NIL | NIL |
| New Delhi Branch | NIL | NIL | NIL | NIL |
| Devanahalli Branch | NIL | NIL | NIL | NIL |
| Paranur Branch | NIL | NIL | NIL | NIL |
- Security Features of Bank Notes
- Security Features of Cheques
- Positive Pay System for Cheque Truncation System
- To reduce cheque-related fraud, the Bank offers positive pay service, in line with RBI guidelines, for cheque payments w.e.f. January 1, 2021. Under the positive pay service, the issuer of cheque submits certain information such as issue date, amount, name of payee, to their bank. These details will be cross-referenced with the cheque presented by under Cheque Truncation System (CTS), and the drawee and presenting banks will be notified of any discrepancies by CTS to take appropriate action.
- We are pleased to inform that positive pay service is enabled (as default) for cheques issued for amounts greater than INR 500,000.
- We wish to update that clients that do not submit the requested cheque-issued details will be unable to raise requests for their presented cheques under the CTS grid dispute resolution mechanism.
- For more information on Positive Pay Service, please contact your client service representative.
- Deposit Rate Chart for Corporate deposits
- Deposit Rate Chart for Corporate deposits – Index Linked
- FX Card Rates
- Base Rate and Marginal Cost of fund-based Lending Rate
- Inactive / Inoperative Accounts
- Operational Procedure for Settlement of Claims of Deceased Depositors and Missing Persons
- Credit Decision Timelines
- The Bank would convey its credit decisions on the loan applications made within 30 business days of such application and this would commence once the entire documentation as per Bank's requirements are submitted by the applicant.
- Beware of Dubious Scheme
- Request for MTM calculations/valuation statement can be sent to:
- Email ID: asiapac.cvg.mumbai@jpmorgan.com
- Email request should include customer name, contact details and specific trade details (trade ID, trade date, notional amount & value date for MTM calculation/valuation).
- The Bank will respond to requests received from email ID authorized to receive valuation statements for that Customer as per the Bank’s records.
- Responses will only be sent to the said authorized email ID next working day from date of receipt of request.
- Email ID: asiapac.cvg.mumbai@jpmorgan.com
- Basel Pillar III Disclosures
- Policy for appointment of statutory auditors and related procedures – JPMorgan Chase Bank N.A., India
- Custody / DDP / DP Services
- Corporate Social Responsibility Policy
CSR Committee members
- Mr. Pranav Chawda
- Mr. Rohit Khatri
- Mr. Yash Yadav
- Mr. Tarun Katoch
- Mr. Rammohan Devarajan
- Mr. Kulin A Asher
- Mr. Manish Jain
CSR Projects (FY 2025-26)
Name of the Project |
Item from Schedule VII |
State |
City |
Implementing agency |
CSR Contribution (INR) |
|---|---|---|---|---|---|
| Comprehensive Career Education for Aspirational Transitions (CCEAT) | Promoting employment enhancing vocational skills | Maharashtra, Goa | Maharashtra, Goa | Antarang Foundation | 135,000,000 |
| Empowerment through Vocational Nursing Program | Promoting employment enhancing vocational skills | Jharkhand, Madhya Pradesh | Jharkhand, Madhya Pradesh | PanIIT Alumni Reach For India Foundation | 295,200,000 |
Impact Assessment reports
Information on secured assets possessed under the SARFAESI Act, 2002
Sl. No |
Branch Name |
State |
Borrower Name |
Guarantor Name (wherever applicable) |
Registered address of the Borrower |
Registered address of the Guarantor (wherever applicable) |
Outstanding amount (in ₹) |
Asset Classification |
Date of Asset classification |
Details of security possessed |
Name of the Title holder of the security possessed |
|---|---|---|---|---|---|---|---|---|---|---|---|
| NIL Records |
India branch contacts
JPMorgan Chase Bank N.A., Mumbai BranchAddress: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 6157 3000
JPMorgan Chase Bank N.A., New Delhi BranchAddress: 4th floor Unit no. 407, Worldmark 2, Asset Area no 8, Hospitality District Delhi Aerocity New Delhi, 110037 - India
Phone: +91 11 66111700
JPMorgan Chase Bank N.A., Devanahalli BranchAddress: Hoysala Corpus, 2nd floor, Survey Number 29 (new Survey No. 29/5), Guttahalli Village, Kasaba Hobli, Devanahalli Taluk, Bangalore Rural District 562 110
Phone: +91 80 67693210
Managing Director, GCB Head & Bank CEOMr. Pranav Chawda
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 6157 3000
Head – Local Market SalesMr. Rahul Pandhi
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 6157 3000
Head – Financing Solution India Mr. Nitin Rungta
Address: J.P. Morgan Tower, Off CST Road,
Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 61573000
Head - Markets
Manish Kumar Jain
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 6157 3000
Head – Payments
Mr. Guhaprasath S Rajagopal
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 6157 3000
Senior Country Business ManagerMr. Tarun Katoch
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 6157 3000
Principal Nodal OfficerMr. Ramprasadh Kantharaj
Address: J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai 400098, India
Phone: +91 22 6157 3000
Email: nodal.officer@jpmorgan.com
Mumbai Branch IFSC Code: CHAS0INBX01
New Delhi Branch IFSC Code: CHAS0INBX02
Devanahalli Branch IFSC Code: CHAS0INBX03
Address: Client Services, J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East, Mumbai, 400098, India
Phone: +91 22 61573000
Fax: +91-22-66466204 / 66466542 / 67762309 / 67762314
Global Corporate Bank – Credit Product DeliveryAddress: JPMorgan Chase Bank, N.A., Mumbai branch
J.P. Morgan Tower, Floor 2, Off CST Road, Kalina,
Santacruz East, Mumbai 400 098, Maharashtra, India
Email: cpd.india@jpmorgan.com
We strive to provide outstanding service at every interaction with the Bank. Every customer grievance is an opportunity to provide commitment to service excellence and need for addressing customer complaints promptly and fairly through a robust and efficient complaint resolution process.
We shall do our best to resolve the complaint to the customer’s satisfaction. Complex complaints which would require time for examination of issues involved, may take a longer time to resolve. However, in such cases, customers will be informed about the status of their complaint within 10 days. Our focus would remain on the quality and completeness of the response, with speed of delivery being an important but not overriding factor. Please find below the various levels for complaint resolution.
Level 1: Initial Contact Channels
Customers may approach us through the following channels for any grievances or issues including Cyber fraud, Digital Accessibility and outsourced agencies:
a. Email:
You may write to the customer service executive(s) providing detailed information regarding the grievance or write to customerservice.india@jpmorgan.com.
b. In-Person Visit:
You may visit our branch and meet with the Branch Manager directly.
c. Letter (Postal/ Hand-delivery):
You may send a physical letter to the controlling office:
JP Morgan Chase Bank Mumbai N.A., Off CST Road, Kalina, Santacruz East, Mumbai: 400098.
If you do not receive a response within 10 days of receipt of the Complaint through the above Level 1 channels, or if you are dissatisfied with the response provided, you may escalate your concern to the next level.
Level 2: Escalation to Principal Nodal Officer
Should you remain unsatisfied with the response received, or if no response is provided through the Level 1 channels within 30 days of receipt of complaint, you may contact the Principal Nodal Officer.
Correspondence may be addressed to:
Mr. Ramprasadh Kantharaj
Principal Nodal Officer
Executive Director
J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East,
Mumbai, 400098, India
Phone: +91 22 6157 3000
Email: nodal.officer@jpmorgan.com
Level 3: Escalation to the Banking Ombudsman
On escalation if you do not receive a response within 30 days of reporting / are not satisfied with the resolution provided by the Principal Nodal Officer you may approach the Banking Ombudsman.
1. The complaint may be lodged online through the portal designed for the purpose https://cms.rbi.org.in
2. The complaint may also be submitted through physical mode to the Centralized Receipt and Processing Centre set up at Reserve Bank of India:
Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India,
Central Vista, Sector 17,
Chandigarh - 160 017.
3. Details of the Banking Ombudsman Scheme, as well as the contact information for the Ombudsman relevant to your city or state, are provided below:
(i) The Banking Ombudsman Scheme
(ii) Address of the office of Banking Ombudsman
RBI Awareness Campaign
1. RBI Integrated Ombudsman Scheme – Key features (English)
2. RBI Integrated Ombudsman Scheme – Key features (Hindi)
We strive to provide outstanding service at every interaction with the Bank. Every customer grievance is an opportunity to provide commitment to service excellence and need for addressing customer complaints promptly and fairly through a robust and efficient complaint resolution process.
We shall do our best to resolve the complaint to the customer’s satisfaction. Complex complaints which would require time for examination of issues involved, may take a longer time to resolve. However, in such cases, customers will be informed about the status of their complaint within 10 days. Our focus would remain on the quality and completeness of the response, with speed of delivery being an important but not overriding factor. Please find below the various levels for complaint resolution.
Level 1: Initial Contact Channels
Customers may approach us through the following channels for any grievances or issues including Cyber fraud, Digital Accessibility and outsourced agencies:
a. Email:
You may write to the customer service executive(s) providing detailed information regarding the grievance or write to customerservice.india@jpmorgan.com.
b. In-Person Visit:
You may visit our branch and meet with the Branch Manager directly.
c. Letter (Postal/ Hand-delivery):
You may send a physical letter to the controlling office:
JP Morgan Chase Bank Mumbai N.A., Off CST Road, Kalina, Santacruz East, Mumbai: 400098.
If you do not receive a response within 10 days of receipt of the Complaint through the above Level 1 channels, or if you are dissatisfied with the response provided, you may escalate your concern to the next level.
Level 2: Escalation to Principal Nodal Officer
Should you remain unsatisfied with the response received, or if no response is provided through the Level 1 channels within 30 days of receipt of complaint, you may contact the Principal Nodal Officer.
Correspondence may be addressed to:
Mr. Ramprasadh Kantharaj
Principal Nodal Officer
Executive Director
J.P. Morgan Tower, Off CST Road, Kalina, Santacruz East,
Mumbai, 400098, India
Phone: +91 22 6157 3000
Email: nodal.officer@jpmorgan.com
Level 3: Escalation to the Banking Ombudsman
On escalation if you do not receive a response within 30 days of reporting / are not satisfied with the resolution provided by the Principal Nodal Officer you may approach the Banking Ombudsman.
1. The complaint may be lodged online through the portal designed for the purpose https://cms.rbi.org.in
2. The complaint may also be submitted through physical mode to the Centralized Receipt and Processing Centre set up at Reserve Bank of India:
Centralized Receipt and Processing Centre (CRPC) Reserve Bank of India,
Central Vista, Sector 17,
Chandigarh - 160 017.
3. Details of the Banking Ombudsman Scheme, as well as the contact information for the Ombudsman relevant to your city or state, are provided below:
(i) The Banking Ombudsman Scheme
(ii) Address of the office of Banking Ombudsman
RBI Awareness Campaign
1. RBI Integrated Ombudsman Scheme – Key features (English)
2. RBI Integrated Ombudsman Scheme – Key features (Hindi)
For general inquiries and global media contact information, please visit our Global Contacts.