At Money20/20 USA 2026 in Las Vegas, J.P. Morgan Payments took center stage to discuss the technologies shaping the future of payments, including AI and tokenization. Accountability, liability and security were central themes on stage and off-site. Our leaders weighed the governance, identity verification and liability frameworks agentic commerce will need to scale, and the regulatory and ecosystem frameworks that will drive the convergence of traditional and decentralized finance.

What’s new

Ahead of Money20/20, we announced that we are supporting Mercado Libre’s Global Selling program, which enables U.S.-based businesses to sell across Argentina, Brazil, Mexico, Chile, Colombia and Uruguay, with our Embedded Payments solution. Mercado Libre is using the solution to accelerate onboarding for eligible U.S. sellers through embedded Know Your Customer (KYC) and Know Your Business (KYB) capabilities, and to move marketplace funds from Latin America to U.S. sellers via our automated clearing house (ACH) payouts infrastructure.

Ryan Schmiedl, Global Head of Embedded Finance & Solutions at J.P. Morgan Payments, joined leaders from Mercado Libre, BILL and Walmart Marketplace on the Money20/20 stage to discuss how platforms and merchants balance embedded experiences with adaptive security. Learn more about our work with BILL here and Walmart Marketplace here.

Read coverage of the announcement in Finextra, Fintech Futures and Tearsheet.

What we emphasized on stage and in hosted discussions

Our leaders spoke in 10 Money20/20 sessions, with Max Neukirchen, Global Co-Head of J.P. Morgan Payments, addressing agentic commerce on the main stage alongside Google and Visa. In the panel discussion, “The AI That Sees Money Before It Moves,” Bloomberg’s Paige Smith moderated the discussion, and Neukirchen described the AI agent as a new “fifth party” in the traditional four-party payments model. He said clearly defined accountability and liability will be key to scaling agentic commerce beyond small, low-risk purchases.

Across the conference stages and related events, our conversations clustered around the following additional themes:

• Axios Expert Voices roundtable on AI and consumer trust: On October 18, we co-hosted an Axios roundtable where fintech, media, and communications leaders discussed how accuracy, oversight and consumer trust are shaping AI adoption in financial services and related communications. In opening remarks, Zack Anderson, Chief Data and Analytics Officer, Payments and Global Banking at J.P. Morgan, said the conversation should center on where to delegate to AI agents, where not to and what controls are needed. Read more in Axios.
• Axios Live: Governing the Agentic Economy: On October 20, we also co-hosted an Axios Live event that examined the role of governance in agentic commerce. Mainstage conversations featured Anderson alongside Travis Hill, Chairman of the Federal Deposit Insurance Corporation (FDIC), and Yoshi Yokokawa, co-founder and CEO of Alpaca. Anderson joined Nicholas Johnston, publisher at Axios, for a View From the Top conversation to discuss agentic commerce implications on the customer experience as well as safety. "It's easy, actually, right now to get a bot or an agent to make a payment. … [T]he problem is, it's really hard to do reliably and safely," said Anderson. Read more in Axios and watch a video of the conversation here.
• Tokenized assets: Oli Harris, Global Head of Kinexys by J.P. Morgan, spoke about how institutions are adopting tokenized real-world assets (RWAs) while managing risk.
• Trust and brand narrative: Mike Marinello, Global Head of Communications at J.P. Morgan Payments, shared how global brands build narratives that resonate in local markets.
• When the customer is an AI agent: Kate Walton, Global Head of Commerce Solutions at J.P. Morgan Payments, spoke in two sessions about how digital wallets and conversational interfaces are changing where consumers pay and how money moves. Vivek Bapat, Chief Marketing Officer of J.P. Morgan Payments, discussed what it means for businesses when their next customer is an AI agent.
• Cross-border payments: Akhil Devmurari, APAC Head of Non-Bank Financial Institutions at J.P. Morgan Payments, joined a discussion on the role of local access in last-mile cross-border payments.

Industry recognition

• The Money Awards 2026: J.P. Morgan Payments was named a finalist in the Payments category of Money20/20’s The Money Awards, selected by an independent panel of industry experts. Read more in FF News. The recognition follows Kinexys by J.P. Morgan’s Gold win at last year's inaugural awards.

Read more about our insights at the conference from the coverage in FinAi News. Check out our highlights from other conferences this year, including Sibos 2026, Nacha 2026 And NRF 2026.