J.P. Morgan is continually improving the products and services we provide to clients. We are embarking on a significant technology event beginning in 2021 and continuing through 2024 New strategic data centers have been built and will be ready for J.P. Morgan applications in 2021. This includes the J.P. Morgan Host-to-Host and Managed File Transfer applications that are used to exchange files with clients.
Starting in Q2 2022, all client file transmissions will be transitioned to these new strategic data centers.
The goal of this program is to accelerate our modernization efforts, which will allow us to operate more effectively in meeting your technological needs, both now and in the future.
This event impacts both incoming and outgoing file transmissions and will result in IP address changes for all J.P. Morgan servers. You will have to make changes to your file transmission infrastructure to accommodate these changes.
Examples of the types of changes that may be required include:
Due to the nature of this work, it is possible that some of this will require your technical team's engagement both in 2021 for infrastructure design and implementation, and in 2022 for application cutover.
This is not an exhaustive list of impacts but gives you an idea of the types of things that must be addressed. Your specific actions are determined by your environment and configuration.
Given the nature and extent of these changes, you should plan for an extensive amount of testing for this initiative and know that the J.P. Morgan team will be there to support you during your transition.
We will communicate additional details as they become available. To ensure that you receive these communications, please make sure that your J.P. Morgan relationship team has accurate email addresses for the members of your technical team who are responsible for Host-to-Host and/or Managed File Transfer.
Please work with your technical teams and software vendor to address questions about cipher compatibility and configuration. For production issues, please contact the J.P. Morgan Transmissions Control team at 1-800-990-9217. Representatives are available 24 hours a day, seven days a week.