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Treasury and Payments

Improve your working capital, reduce fraud and minimize the impact of unexpected disruptions with our treasury solutions—from digital portals to integrated payables and receivables—all designed to make your operations smoother and more efficient.

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International Banking

Global opportunities mean global challenges. But real success means understanding the local markets you serve—which is why we bring the business solutions, insights and market perspective you need. 

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Healthcare

How children’s hospitals have adapted to a work-from-home world

Healthcare providers are finding new ways to keep patients healthy and energize their employees.


At the start of the pandemic, the sudden shift to remote work exposed vulnerabilities in healthcare infrastructure largely built around in-person care. Now, children’s hospitals are learning how to make work-from-home a sustainable part of care going forward.

Many children’s hospitals had to revamp procurement processes to accommodate staff using technology at home for the first time.

89%

of children’s hospital leaders say technology procurement and deployment were challenges as their staff scrambled to work remotely from home.


Source: Informal poll at J.P. Morgan's Children’s Hospitals Roundtable, July 2021

 

However, many said the biggest challenge came on the personnel front, as hospital systems faced employee fatigue and burnout.

What children’s hospitals did in response:

  • Team-building activities to make workers feel connected again

  • Structured workdays to make remote work shifts more productive

  • Technology allowances to help pay for an at-home workspace

  • Occasional in-person meetings, when safe, to engage at a personal, webcam-free level

 

Looking forward

Solve staff shortages: Providers will need to take creative and competitive steps to engage and retain staff. Some children’s hospitals are hiring nurses to work exclusively on telehealth, allowing patients and providers to access care more easily.

Increase awareness of children’s mental health: The pandemic put a spotlight on the damaging effect trauma can have on children’s physical health and development. In response, some children’s hospitals have increased telehealth programs, providing more opportunities to intervene and leading to unique benefits. Beyond convenience, a home environment for virtual treatment provides young patients a more comfortable and private setting compared to an office.

Embrace technology: New tools can help increase productivity even as health workers are scarce.

 

We’re here to help

J.P. Morgan has years of experience in the healthcare sector, and we can help you navigate the shifting business landscape.

Technology Healthcare

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