Healthcare Banking

Custom solutions for hospitals, clinics and practice groups.


healthcare banking professionals1


of $4B+ healthcare systems served2


years in the healthcare industry3


firmwide technology investment4

What We Do

We work with not-for-profit hospital and health systems and for-profit health services such as clinics, practice groups and other healthcare facilities to help realize measurable, long-term benefits. Each of our solutions serves to enhance financial control, reduce administrative costs, accelerate cash flow, improve supply chain management and support better connectivity with providers and payers.


Our Specialized Industry Expertise Is Your Advantage

Our dedicated team of bankers and treasury and credit professionals works exclusively with healthcare organizations. Your industry is our industry, which means we have a deep understanding of the challenges you face today. When coupled with our firm’s long history and first-hand experience of helping healthcare industry participants address the shifting realities of the healthcare environment, you gain access to answers and results that fit your needs.


Access Firmwide Resources As Needed

Your dedicated banker is more than an industry specialist, they are also your gateway to the full global resources of our firm. These include credit and capital market solutions, treasury solutions, investment banking services, fraud protection, and the solutions, insights and research of our asset management group.


Take a New Approach to Payments

Our healthcare payment optimization methodology is designed to help determine the most efficient payment processing solutions for improving your key payment processes. This includes patient and payer payments and patient refunds. You’ll also find it can drive your key performance metrics, both financial and operational.


Find Actionable Strategies

We can help you improve your patients’ satisfaction—and increase their willingness to pay—by implementing actionable strategies that foster increased upfront collections and drive financial performance. These strategies involve applying lessons learned from the retail industry to make it convenient for patients to pay—using options like point of service, online and lockbox payment solutions.


Benefit From Our Investment in Innovation

Our ongoing investment in technological capabilities means you have access to the digital capabilities needed to realize gains in cost and time efficiencies and that you receive the latest fraud detection and data security protection. It also helps ensure that as you implement new Electronic Medical Record (EMR) software and optimize your Patient Accounting System (PAS), you know we’ll be able to accommodate.


Share in Our Industry Insights

Leverage our deep affiliations within the industry to your advantage. Through our consistent involvement and leadership in industry conferences—particularly our widely recognized J.P. Morgan Healthcare Conference, the work of our Healthcare Council and the JPMorgan Chase Institute’s research—we share actionable insights into the developments currently impacting healthcare and the emerging trends that you’ll want to monitor more closely.

Connect with an Expert

Contact us

Who we are

Willoughby C. Williams, Jr.

Willoughby C. Williams

Willoughby C. Williams, Jr.

Managing Director
Senior Healthcare, Industry Executive

Michael Manna

Mike Manna

Michael Manna

Executive Director

Industry Solutions for Healthcare

Arnold Torres

Arnold Torres

Arnold Torres

Executive Director

Industry Solutions for Healthcare

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Get in Touch and Stay Informed


1 Nationally, we have more than 250 banking professionals dedicated to working exclusively within the healthcare sector.
2 We provide financial solutions to 83 percent of healthcare systems whose revenues exceed $4 billion.¹
3 For more than 35 years, we’ve had dedicated teams focused on healthcare clients and joined them as active participants in the industry.
4 In 2019, we’ve increased our firmwide investment in technology to $11.5 billion in order to deliver enhanced digital capabilities to our clients.