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Customer Insights

Customer analytics that help you manage your bottom line—exclusively available when you process payments with J.P. Morgan.

3 people walking to a meeting

Text on screen:

Chase Payment Solutions.

Logo:

The Chase octagon symbol.

Narrator:

Chase Payment Solutions does more than help you accept card payments.

On screen:

The flower store owner (a woman with long black hair, shaved at one side of her head) hands a plant to her customer.

Text on screen:

Chase Customer Insights.

Narrator:

Chase customer insights are available through your Chase Business Online account.

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The owner sits at a table working on her laptop computer, which displays a "Chase for Business" dashboard with information about her card sales.

Narrator:

You get an intuitive dashboard and simple, actionable insights you can use to help your business grow.

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Simple, actionable insights.

On screen:

Now, the woman arranges plants on her shop's check-out counter.

Narrator:

When you've only got a few minutes to spare, the weekly summary provides all of the most important details at a glance, all on one screen.

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Business intelligence at a glance.

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A "Chase for Business" webpage marked "Customer insights," shows tiles marked: Sales overview, Where customers live, When customers shop, Customer profile, Purchasing trends, (and) How customers shop.

Narrator:

The dashboard gives you access to other details too like the characteristics of your top customers, their distance from your business, and even compares their purchasing patterns at other businesses like yours.

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Know your customers.

On screen:

The woman reviews different "Chase for Business" webpages, displaying information about: top customer zip codes, average customer age average customer income; and more.

Narrator:

All insights you can use to make informed decisions about your customers, competitors, and bottom line.

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Make smarter business decisions.

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The woman posts photos and promotional information on her business website, titled "Plant Luver."

Narrator:

Grow your business with confidence with customer insights only Chase can offer.

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Grow with confidence.

On screen:

The woman smiles as her customer leaves the flower shop, holding a potted plant.

Narrator:

To see how you can put Chase Payment Solutions to work for your business, visit chase.com/acceptcards.

Logo:

The Chase octagon symbol.

Text on screen:

Chase for Business (registered trademark).

Banking, Payment, (and) Credit Cards.

Chase Payment Solutions.

Chase.com/acceptcards.

Side note:

Legal disclosures appear.

Text on screen:

Data source: All credit and debit card transactions processed by Chase Payment SolutionsSM. Portions may also include intellectual property from Esri and its licensors and are used under license. Copyright 2024 Esri and its licensors. All rights reserved. Insights show the most recent aggregated, anonymized transaction data. Your sales history is limited to settled transactions and does not include refunds and chargebacks. All time is shown in your business' local time zone. "Chase," "JP Morgan Chase," the JPMorgan Chase logo and Octagon Symbol are trademarks of JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A. is a wholly-owned subsidiary of JPMorgan Chase & Co. Member FDIC. Equal Housing Lender.

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Simple, actionable analytics to help you make better business decisions

See how Customer Insights can help you reach customers more effectively.

What your payment data reveals about your customers

Your payment processing data contains more than transaction records. Customer Insights organizes ready-to-use views of your sales, your customers and your markets so you spend less time pulling numbers and more time acting on them.

      

Laptop blank screen on wood table with blurred coffee shop cafe interior background and lighting bokeh, mockup, template for your text, Clipping paths included for background and device screen

Put Customer Insights to work

Check who your customers are, where they live and what they have in common. Then aim your campaign at the audiences and ZIP codes most likely to respond.

Look at when customers shop and how they prefer to pay. Use the patterns to schedule staff, set hours and balance your in-store and online investments.

See how far customers already travel to reach you and which nearby communities match your customer profile. Real signals for when—and where—to grow.