Remote Capture Resource Center

WELCOME TO THE J.P. MORGAN REMOTE CAPTURE RESOURCE CENTER

 

Remote Capture is J.P. Morgan’s remote deposit platform providing desktop and mobile scanning capabilities that can be customized to meet the needs of your receivables collection process. Remote Capture enables you to capture and transmit checks, full page documents, coupons, remittance items and envelopes.

Remote Capture Desktop 

Remote Capture Desktop 

enables you to scan checks, remittance documents and envelopes to submit for deposit.

Remote Capture Mobile1

Remote Capture Mobile1

enables you to take pictures of checks, remittance documents and envelopes to submit for deposit.

Remote capture offers two solutions to route your transactions for deposit. The Remote Deposit Capture solution allows you to deposit directly into your bank account. The Remote Lockbox Capture1 allows you to send transactions into your lockbox workflow for deposit.

Remote Capture is integrated into our industry-leading receivables management service, Receivables Online, which provides you with a consolidated view of your domestic and international receipts as well as remittances.

 

1Available in the U.S. only

Remote Capture Resources

Quick Reference Guide

This guide provides quick reference steps such as capture entry type, image details, transaction status search, report search, etc.

Scanner Installation Guide

This guide provides details scanner setup, such as minimum system requirements, supported operating systems, setup screen shots, etc.

Scanner Ordering Guide

This guide provides a step-by-step process on how to order a J.P. Morgan-approved Remote Capture check and document scanner.

Material Replacement Document

This document is for users to include with a check when there is not an invoice while scanning under the check and document capture mode.

NCI’s and Duplicate Returns

Effective: October 26, 2019: This guide provides how clients can view their non-conforming images and duplicate item notifications through Receivables Online

Frequently Asked Questions

This guide answers the most frequently asked questions.

 

User Login Guide

This guide provides instructions on how to log in to Receivables Online and Remote Capture to change your password, set up challenge questions and register your device.

 

Scanner Comparison Guide

This guide provides a comparison of J.P. Morgan-approved Remote Capture check and document scanner.

 

Transition Checklist & Scanner Installation Guide for Redesigned UI (only)

This guide is a checklist of actions that need to be taken prior to your scheduled migration onto the redesigned Receivables Online UI.

Check and Document Scanning Video

This video guides you through how to scan checks and documents.

Mobile Video

This video shows you how to use Remote Capture Mobile.

Reports Video

This video gives an overview of the reporting functionality.

Search Video

This video highlights the various search capabilities.

Overview Video

This demo highlights all the features of Remote Capture and the various benefits it offers.

Demo

This demo highlights all the features of Remote Capture and the various benefits it offers.

TECHNOLOGY REQUIREMENTS

 




LEARN MORE

Call your J.P. Morgan representative for more information.