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Remote Capture Resource Center
WELCOME TO THE J.P. MORGAN REMOTE CAPTURE RESOURCE CENTER
Remote Capture is J.P. Morgan’s remote deposit platform providing desktop and mobile scanning capabilities that can be customized to meet the needs of your receivables collection process. Remote Capture enables you to capture and transmit checks, full page documents, coupons, remittance items and envelopes.
Remote capture offers two solutions to route your transactions for deposit. The Remote Deposit Capture solution allows you to deposit directly into your bank account. The Remote Lockbox Capture1 allows you to send transactions into your lockbox workflow for deposit.
Remote Capture is integrated into our industry-leading receivables management service, Receivables Online, which provides you with a consolidated view of your domestic and international receipts as well as remittances.
1Available in the U.S. only
Recommended scanners can be purchased online from Superior Press
Standard-speed scanning solution for capturing both checks and coupons
High-speed scanning solution for capturing larger volumes of checks and coupons
Check + Document
High-volume solution with the capability to scan checks, coupons and remittance documents
- Burroughs SmartSource Adaptive
- Panini Vision X 50 / 50, 75 / 100
- Panini I: Deal
- Epson WorkForce DS-760, DS-770 & DS-860
Supported Browsers & Operating Systems for Mobile and Desktop:
- Microsoft Edge
- Google Chrome
- Mobile Operating Systems
- Mobile users must have a phone or tablet running the iOS® 14 and 15 or Android™ 11 and 12. You can register only one device at a time.
Download Scanner Drivers:
Please review the Scanner Installation Guide under the Remote Capture Resources section prior to downloading the drivers.
Using Remote Capture with one of the supported desktop scanner models requires the installation of 2 separate drivers. Depending on your desktop configuration you may need administrative rights to be able to install the drivers.
Note: Hardware installations commonly require administrative rights to your local computer. Please engage your IT team if you do not have administrative rights.
1. Scanner Specific Driver
Select and download the driver specific to your scanner:
2. J.P. Morgan Scan Software
You can get the latest Scan Software from the system, which will provide a link to do so when you login to Receivables Online or call the Help Desk.
*Only English language capabilities / versions are supported.
Call your J.P. Morgan representative for more information.
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