We invest significantly in programmes that support the development of new talent. To us, Apprenticeships and the Schools Programmes support the long-term success of the firm and offer students a chance to gain real-world experience with a global industry leader.
Our Bournemouth site is a critical component in our network of strategic hubs, supporting multiple locations and products across all time zones, to provide clients worldwide with a 24/7 service delivery model.
The Bournemouth Corporate Centre is home to more than 4,000 employees, including many who work directly with clients of our Corporate & Investment Bank (CIB) and Commercial Bank as well as a large number in operations, technology, audit and compliance. Growing from 650 employees in 1986, J.P. Morgan has leveraged the skills of the local workforce in the Dorset region and throughout the U.K.
The hub plays a critical role in supporting J.P. Morgan’s daily operations, its clients and the global financial system, and our employees demonstrate pride and commitment to the important work they do.
650
Employees in 1986
4,000
Current employees
The evolving role
Established as a regional Technology and Operations hub, the Bournemouth site has evolved into a strategic hub for Operations, Technology, Client Services and Corporate groups with worldwide reach, supporting client activities in 100 markets around the globe.
We provide client services and support processing activities for various lines of business within the CIB, including Treasury Services, Investment Banking, Markets and Investor Services, and the Commercial Bank. Additionally, several firmwide functional teams are located in Bournemouth, including: Compliance, Global Technology Infrastructure, Global Real Estate, Human Resources, Firmwide Risk Reporting and Audit.
Our network of strategic hubs around the globe operates across all time zones, allowing us to consistently meet the unique and evolving needs of our clients—24 hours a day, seven days a week, every day of the year.
These locations provide employees with a dynamic, high-performance workplace, state-of-the-art technology tools, first-rate amenities and more opportunities to make a long-lasting, positive difference in the local community.
A global hub
The hub is well equipped to support the wide range of products that J.P. Morgan offers to banks, asset managers, institutional investors, hedge funds, governments, corporations and affluent individuals around the world. Every day, more than five million financial transactions are managed by the Bournemouth Corporate Centre.
In addition to providing processing and settlement services, Bournemouth also serves as a Client Services hub. Our solutions centre services clients in the U.K. and across Europe, deliver support in multiple languages for all transactional queries. A significant proportion of our staff in Bournemouth are technology specialists focused on delivering leading services and a strong, resilient structure for the firm’s operating platforms.
The Bournemouth team
Nothing is more vital to the long-term growth of J.P. Morgan than our ability to attract and retain talented, dedicated employees.
Bournemouth employees have diverse backgrounds ranging from a core of seasoned professionals to new starters and include mid-career hires with rich experience. As a result of the significant career opportunities offered across the multiple business areas in Bournemouth, a number of employees have been with the firm since the site opened in 1986.
Vibrant apprenticeship and graduate development programmes bring fresh talent to the organisation every year, and a strong culture of career mobility enables hundreds of staff members annually to seek opportunities internally. Ongoing career development is provided through extensive training programmes, both within the individual business areas and across the site.
Our success requires that we treat each other—and our clients and suppliers—respectfully and fairly, and that we all stay true to the values embedded in our culture: commitment, honesty, teamwork, diversity and community awareness. Business Resource Groups are our official employee-led networks, and they operate globally.
There are a number of groups within the Bournemouth site that support our employees. They include: Access Ability, Adelante, ASPIRE, BOLD, NextGen, PRIDE, Working Families Network, VETS and Women on the Move. Additionally, the EMEA Diversity Forum which brings together these groups provides a platform for open communication, effective partnership and alignment to business goals, and the diversity strategy among employees, Human Resources, management and the rest of the firm.
Career opportunities
Corporate responsibility
J.P. Morgan is committed to doing business in a way that benefits our clients, employees and shareholders and has a positive impact on the communities in which we operate around the world. More than 90% of employees at the Bournemouth site live within 20 miles of the town, and we support a number of strategic philanthropic initiatives in the community.
Our mission is to enable more people to contribute to and share in the rewards of a growing economy. The firm, through the JPMorgan Chase Foundation, has an established programme of grant making to local partners in Bournemouth.
Recent local projects, resulting from grants from the JPMorgan Chase Foundation:
- Young Enterprise: DASH Employability Programme, a two-year project focusing on supporting 1,800 students from Schools and Colleges across Dorset and South Hampshire.
- BCHA: New Directions, focusing on supporting unemployed adults in the Bournemouth area to receive support so that they can secure good quality employment.
We believe that reducing inequality and creating widely shared prosperity requires collaboration of business, government, nonprofit and other civic organizations, particularly in the cities and metropolitan regions that power economic growth.
We take a comprehensive approach to increasing economic opportunity, using our firm's global scale, talent and resources to make investments and create partnerships in key priority areas: Workforce Readiness, Small Business Expansion, Financial Capability, to address entrenched educational underachievement and unemployment amongst the most disadvantaged communities.
In addition to the financial support provided by the JPMorgan Chase Foundation, the firm’s local contributions have benefited hundreds of organisations, including Hope Housing Training and Support, Brendoncare and Diverse Abilities.
Employees in Bournemouth provide a wide range of assistance to local voluntary organisations, charities and schools, including practical support, equipment donations, volunteering and fundraising.
In support of the firm’s corporate responsibility focus, J.P. Morgan has a history of advancing environmentally sustainable solutions and integrating sustainability into the firm’s culture. We conduct an extensive programme of environmental initiatives in Bournemouth.
Recycling: On an annual basis 99% of waste at our centre has been either recycled or sent to a waste-to-energy site since 2012. We have reduced paper usage across the location by 75% in the past two years.
Energy efficiency: 91% of internal and external lighting is LED technology to reduce energy consumption. New control systems have been installed to further reduce energy use. Energy-saving fans on air handling units at our Chaseside facility provide greater efficiency and a minimum 10% reduction in electrical energy use.
Ecological management: On our grounds, we use environmentally sound methods of controlling weeds and pests and have installed piles to create habitats that encourage insects. Additionally, we have 13 beehives which produce honey. As a result, our grounds have also received a gold standard award from the South and SouthEast England in Bloom organisation.
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