J.P. Morgan has been recognized by Celent, a global financial services research and advisory firm, as the 2025 Model Bank of the Year

"Celent is proud to award J.P. Morgan the 2025 Model Bank of the Year, recognizing its exemplary use of technology to transform the banking landscape,” said Patricia Hines, Head of Global Banking and Payments at Celent. “J.P. Morgan's digital-first, innovative solutions empower clients to navigate change, drive growth, and deliver exceptional customer experiences, setting a benchmark for excellence in banking."

The award highlights four differentiating digital innovations implemented by J.P. Morgan Payments over the past two years focused on integrating services and enhancing end-to-end payments, treasury services and client experience:

• Payments Developer Portal (PDP) designed to connect developers with J.P. Morgan Payments’ infrastructure and solutions to help improve client satisfaction by reducing API access time and increasing operational efficiency through cross-functional collaboration and self-service, intuitive tools.
• API Multibank Reporting reimagines the functionality by using API connectivity to retrieve near real-time information from both J.P. Morgan and non-J.P. Morgan accounts, improving the efficiency, accuracy, and security of financial reporting while equipping businesses with the tools needed to manage their finances more effectively.
• Integrated Solutions Plugin provides clients with access to services from J.P. Morgan Payments directly within their enterprise resource planning (ERP) systems through a direct integration.
• Cash Flow Intelligence offers a multi-bank enabled cash flow forecasting solution, featuring an advanced analytics workbench and AI-powered forecasting capabilities to support corporate treasury clients in achieving financial visibility and optimizing liquidity.

"Our commitment to meeting our clients where they are continues to fuel our innovation. We focus on providing cutting-edge digital solutions to create complete and integrated client experiences that foster their growth. To see our efforts recognized through Celent's 2025 Model Bank of the Year award for payments excellence highlights the remarkable dedication our team has on providing exceptional payments experiences,” said Lisa Davis, Head of Digital & Design Commercialization at J.P. Morgan Payments. 

Celent’s annual Model Bank Awards program recognizes the best practices of technology usage in different areas critical to success in banking. The recognized initiatives demonstrate business benefits, innovation, and technology or implementation excellence.

Celent recognized J.P. Morgan Payments’ excellence in responding to customer demand for more sophisticated integrated services, with several initiatives that improved end-to-end payments and treasury services, driving business value for corporate clients and ecosystem partners. This award builds on past recognition of the firm. In 2024, Celent awarded J.P. Morgan Payments with its Model Bank award for Integrated Digital Solutions, delivering seamless out-of-the box digital banking experiences through clients’ ERP systems. In July 2024, Celent profiled the J.P. Morgan Payments Partner Network, a digital platform that brings together J.P. Morgan Payments’ extensive suite of payment solutions and its third-party relationships to help clients build, implement, expand and optimize payments strategies based on their business needs.

Read more about J.P. Morgan’s win in Celent’s 2025 Model Bank of the Year case study.